Mercedes-Benz of San Francisco

“The best experience in buying a car with this team. Everyone was very kind. They answered all my questions. The paperwork to sign was super fast. They explained everything to me about the car. Helped me login into my Mercedes app. I am very happy to have bought a car with them. I highly recommend them. They have an excellent work team. If I could give them more than 5 stars I would.”

“The smoothest car purchase experience ever. I wish I had considered this showroom sooner. Right from the onset when I first spoke to Isaiah about the terms of the deal I was looking for, to arriving at the showroom and picking the car up, the entire process was professional, transparent, and hassle free. I got an excellent price (and I bargain really hard), and there was no added pressure at the showroom from Isaiah or others to tweak the deal or buy any add-ons that wouldn't serve me. I was also able to return my prior lease without any issue, and received the refund check on time. Large, spacious showroom, that looks more like an IT office, likely because its near the city.”

“My initial online inquiry was addressed immediately. Lauren then contacted me by phone annd answered all my questions about the vehicle. I drove 66 miles to check it out. Lauren was very generous with her time and her knowledge about EV technology eased my anxiety since this was my first EV. She provided in-vehicle training which was super helpful. Lauren was very professional, kind and knowledgeable. The finance part of the purchase was also the best. Wais translated many pages of finance jargon into understandable terms. I left feeling very confident and pleased with the choices I made.”

“I live almost 2 hours away from this location. I called in to see if they still had a used vehicle I was interested in. Walter helped me with everything over the phone, stayed after hours so I can test drive, and make sure this was still the vehicle I wanted to purchase. I spoke with Kevin as well, and both of these gentleman were top notch. Helpful every step of the way. I haven’t purchased a car in over a decade, and I’ve been searching for a car that would fit what my, currently growing, family needs. I’ve spoken with different financing agents, and NONE step even close to my experience with Daphne. Daphne made this transition of selling my car and purchasing this vehicle easy, effortless and exciting. Daphne was sweet, confident, funny, and compassionate. My wife wasn’t able to be there in person, but Daphne made sure that any time I had questions or felt unsure about something, to give me the opportunity to think, speak to my wife over the phone and the space to consider options. Not pushy. Not sales driven. Help driven. She even let me use her charger since my phone was dying. My experience with Mercedes alone has been 5/5. Mercedes Benz of San Francisco has been 7/5! Thank you so much for the help, for staying after hours, and for sending me home with a car I love!”

“I drove to the SF Benz dealership one morning to check out their sedans as I was in the market for a used car. 2 hours later, I left with a classy CLA 250. Thanks to Isaiah’s smooth efforts in getting me the best deal, I drove away with my first big girl purchase. Their client services are amazing as I was treated with kindness and patience. Thank you to Isaiah for taking care of me!”