Universal Auto Group Corp

“Subject: MOS DEF CLOSING THE DEAL Happy Birthday to ME Comments: I have been searching for a car for my birthday for 2 months. I saw car of interest via Carguru.com I clicked inquiring about its availability on a sunday which they was closed BUT someone still emailed me to let me know they would be open on monday, Presidents day. That saturday I had already been to Mannasas, VA....Woodbridge, VA....then monday to Gaithersburg then Bethesda. I received text with picture of car from Cameron it was kind no pressure not thirsty as I had been experiencing all weekend. He told me just come and see. WOWWWWWWW WEEEEEEEEE !!!!! when i tell you this is the cleanest upscale, 3 roomed fleet of WONDERMENT of vehicles you could ever lay your eyes on. It is absolutely CAR HEAVEN. Of course i met the kindest individuals still no pressure....Cameron, Chip, Sean, the CEO-Abby and my favorite Jess(very very knowledgeable and knows her stuff). She so thorough i really had no questions. With this place it was LOVE @ 1st visit lolol. After all of this journey and all 1000 correspondences on line via calls, texts and emails. After just meeting them, I go pickup my baby tomorrow. HAPPY BIRTHDAY TO ME thanks to THE UNIVERSAL FAMILY. The greatest pressure-less experience ever, everybody actually is very classy upscaled and cool like their fleet of WONDERMENT(vehicles) lolol Thanks Universal.”

“⭐⭐⭐⭐⭐ I had an outstanding experience at Universal Auto Group. From start to finish, the process was smooth, straightforward, and refreshingly pressure-free. Camron in sales was fantastic — knowledgeable, responsive, and never pushy. He made the entire buying experience easy and comfortable. Jessica in finance was equally great to work with. She explained everything clearly, kept the process efficient, and made sure there were no surprises. The pricing was very reasonable, and the dealer fee was lower than other local competitors I checked. Most importantly, the car was exactly as described — no gimmicks, no games. I purchased a beautiful Audi e-Tron GT and couldn’t be happier. While this isn’t your typical flashy car showroom, don’t let that fool you. They have excellent cars and truly great service. I would absolutely recommend Universal Auto Group and would buy from them again. — Phil, Chevy Chase MD”

“Outstanding car purchase experience at Universal Auto Group. Purchased a used BMW iX50, and the process was simple, honest, and fast. Chip and Jessica were great to work with. Had some dialogue with ownership, and they have a great family organization vibe. The straightforward operation is refreshing, and they communicate clearly and if I have a future purchase I will be sure to check in with them to see if they can service my needs. I would strongly recommend them, at least shop their website to see if they have any inventory that meets your requirements. I started the process Sunday night, worked through details Monday, and had the car Tuesday evening delivered to my expectations and we are 3+hrs away.”

“I recently purchased a Mercedes Benz from Universal and the experience was the smoothest, easiest and most professional one I have experienced in my 25+ years of buying cars. From Chip the Sales guy to Sean who closed on the deal and financing it was all such a fantastic experience. I actually cant believe I am saying this, but I can't wait to see them again and purchase another vehicle! HIGHLY recommend purchasing your luxury vehicles from Universal Auto Group!!”

“Wow, what a great experience with the team there at Universal. It truly felt like family. How often can you leave a 5 star review for a dealership? I traded in a coupe and walked away with another. It was a very easy transaction, I came with my own financing we worked out the details on my trade. The one thing they made very apparent is they are honest, transparent and they always kept their word. Everyone was pleasant, easy to work with and while everyone was amazing, Jessica in Finance stood out. She has a big personality, my wife and I were constantly laughing during our interactions with her. But don't be fooled, she was on top of her game. Very detailed, very organized again, when she made a promise, she followed through on it. Never did I have to chase anyone down over paperwork etc. My personalized plates were transferred correctly and quickly. Just an overall great experience. I would absolutely buy from them again.”