Long Beach Honda

“Great experience at Honda of Long Beach! I purchased a 2026 Honda CR-V Hybrid and was matched with Danya Quintero through the Costco Auto Program. She did an excellent job helping me find the car I wanted at a Costco member discount. The finance team was smooth and professional, and they even included a free set of their all weather mats. Very happy with my purchase!”

“I recently purchased a 2026 Honda Accord Hybrid from Long Beach Honda, and unfortunately my experience was disappointing. Before visiting, I had a written out-the-door quote from another Honda dealership. I shared this with the Long Beach Honda sales team, and they assured me they would match or beat the price. Based on this promise, I decided to move forward with them. During the finance process, I was verbally told the total amount would be around $35,850. However, after reviewing the paperwork at home, I realized that my $5,000 down payment and additional aftermarket products were structured in a way that was not clearly explained. These optional add-ons were not transparently disclosed, and I did not receive a clear breakdown of the final price before signing. I returned to the dealership the same day requesting removal of the optional products and clarification, but the management refused to assist and told me nothing could be changed. This lack of transparency and unwillingness to resolve the situation was very frustrating. I chose Honda because of its reputation for integrity and customer trust, so this experience was unexpected. I hope the dealership and Honda corporate take this feedback seriously and work toward transparent and customer-focused practices. I am still open to resolving this matter and would appreciate the opportunity for the dealership to correct the situation.”

“I didn’t shop around for vehicles at other dealerships because I feel like I can trust Long Beach Honda. They communicate, they are honest. They have great customer service. Hassan made me feel at ease and comfortable. The Manager was wonderful and Jocelyn was a pleasure. I highly recommend. Most importantly I love my new car!”

“I would like to sincerely thank Long Beach Honda for the outstanding service we received in helping us purchase our new vehicle, and especially recognize Joe Awada, who truly deserves a gold medal for customer service. From the very beginning, Joe went above and beyond, patiently working with me through multiple rounds of negotiation by email and making the entire process smooth and stress-free. When the deal was nearly finalized and my wife had a change of heart about the vehicle color, Joe immediately stepped up, took action, and did not stop until he located the exact color she wanted and made all the necessary changes without hesitation. His patience, professionalism, and dedication made us feel truly valued. During our time at the dealership, Joe made both my wife and me feel completely at home he was friendly, welcoming, calm, and incredibly easy to talk to. He has a great personality and a genuine way of connecting with people, the kind of salesperson you wish you could encounter everywhere you go. I am confident that every customer who has the opportunity to work with Joe feels the same way we did. Thank you, Joe, for everything you did for us. May God bless you and your family greatly we were truly blessed to have the opportunity to meet you.”

“I went to Honda with family and friends discount the discount only applied for new cars which they didn't tell me I was struggling between an HRV and a CRV they told me what the car features had but they failed to tell me what it didn't have unfortunately I purchased they used HRV sport very cramped inside no side handles no cup holders in the backseat not much space in the front between seats very cramped also the seats didn't have the electric features. So I went on a short road trip to test the car and I then realized it was to cramp. I came back after 6 days to trade it for a used CRV car they would not trade it in. However they said I could trade it in 6 months to a year it was too soon I thought too soon was kind of weird about the sooner the better but I was wrong not happy with my car very disappointed and the only thing that offered me was to get the Windows tinted to appease me. I honestly don't know if I'll go back to Honda when I get my new car then I noticed all the recalls from 2020 the 2024 most Hondas are having electrical issues honestly I should have done my research with both the car and knowing I couldn't take it back or trade it in. The car drives good and has some good features my reason for this purchase was travel and this is to cramped for travel. 😔”