BMW of Rochester Hills

“Benedikt (advisor) went above & beyond my expectations. I had my X5 serviced here and everything was seamless and stress free from scheduling my appointment to getting a loaner vehicle to timely service; after service they washed and detailed my vehicle. Highly recommend this team for high quality care!”

“Absolutely blown away at the incredible level of service and attention I received here, with special mention to Christian, Brian, and Symphony. What started as a simple internet inquiry led to having a car signed and delivered across the country within 5 days, but that wasn't the most impressive part...every interaction I had with the team here was professional and very cordial, making what could have been a tricky transaction one of the most pleasant ones I've ever had. Thank you to everyone here, and I look forward to working with you all again!”

“During my most recent service visit my car was damaged in the car wash due to an unforeseen circumstance. I am much appreciative to Tiffany for her prompt attention to this matter and taking care of necessary repairs. She is pleasant to work with. BENJAMIN HILGENDORF as my consultant has never been pleasant to work with. He could use some proper training on how to explain service repairs and recommendations, working with women to have a better understanding that we are not stupid in understanding cars and to show some respect in talking with women not rolling his eyes when responding. I have asked Tiffany for a new consultant, and she will be making a change. Overall, my experience with BMW of Rochester Hills has been positive and would recommend.”

“I had an excellent experience working with Zach and the entire team at BMW Rochester Hills. From start to finish, Zach was professional and knowledgeable. He never made me feel pressured, and made the whole process smooth and stress-free. His follow-through and commitment to his word were rock solid. The dealership itself was welcoming, organized, and transparent throughout the entire transaction. If you’re looking for a straightforward, positive buying experience, I highly recommend working with Zach!”

“What a wonderful experience I had ordering and receiving my 2026 BMW 540i. Zach Abbott sat with me on his computer and we built the car of my dreams . Took about 4 months but when it came in he immediately let me know it had arrived. Then we worked with Aaron Lacy on the technical stuff and he was fantastic too. Zach and Aaron answered all my questions and made me feel special. I really appreciate the hospitality when I come in. I give 5 stars all around . Thanks for my dream car.”