Apple Ford of Shakopee

“The Apple Ford team was extremely responsive to my initial inquiry about a pre-owned Ford Explorer in their inventory. Once Tim Baird was assigned to assist me, the level of service continued to impress. Tim and the rest of the Apple Ford team made the entire transaction easy and hassle-free, even working directly with my bank to secure financing. The great service didn’t stop after I drove off the lot. When I noticed a missing part, Tim was quick to help and placed an order on my behalf at no cost to me. Overall, I highly recommend Apple Ford in Shakopee, MN to anyone looking for a fair deal and exceptional service when shopping for a new or pre-owned Ford vehicle.”

“For about a month I was researching vehicles to buy a pickup truck. What I was looking for were basically two things: that it could carry a trailer of at least 9000 pounds and that it had adaptive cruise control, also up $35k and not more 100k for an used Ford F-150 super Crew 2021 or 2022. Also 1 owner and all services and certified. After many I decided for 2, showed tested the 1st one normal all, then I went to the second and since the first view I was in love truck of my dreams, later customer service exceptional site dealer also exceptional place and for me to decide between, they gave me a price discount immediately I accepted and the rest is history, happy happy happy, thank you Ryan. Nice work. I recently purchased a 2021 Ford F-150 SuperCrew from Apple Ford Shakopee and want to share my full experience because the team truly went above and beyond. From the moment I started working with my sales consultant Ryan W. And his boss who authorized me the discount Justin, the process was smooth, transparent, and customer-focused. He was knowledgeable about the truck (especially towing capabilities for my Winnebago trailer), patient with my questions, and made sure I understood every detail of the purchase. When we discovered the passenger door issue during delivery, he immediately coordinated with service instead of rushing the handover. That level of integrity built immediate trust. The service team, led by the service manager, handled the recurring door latch problem (intermittent freezing in cold MN weather) with professionalism and urgency. After the initial repair didn't hold, they proactively reached out, provided a brand-new loaner vehicle so I could get home safely, and completed a thorough re-diagnosis and fix within hours. They tested it extensively (multiple cycles in different conditions) before calling me back, ensuring it wouldn't recur. The service advisor kept me updated every step and made the whole experience stress-free. What truly stood out was the manager's decision to apply a $999 discount as goodwill for the inconvenience and repeat visit. That gesture showed real accountability and commitment to customer satisfaction—something rare in today's car-buying world. It turned what could have been a frustrating situation into one that left me very satisfied and confident in my purchase. The truck itself is fantastic (5.0L V8, Max Trailer Tow Package, perfect for my needs), and now with the door fully resolved, I'm ready for winter towing and family trips. Apple Ford Shakopee has earned a loyal customer. I highly recommend them to anyone—great people, honest process, and real follow-through. Thank you to the entire team—sales consultant, service advisors, technicians, and especially the manager—for making this right and exceeding expectations. 5 stars across the board! Finally, after spend months of research all over the country I found my dream used truck for me mi "super poderosa". Thank you. Gracias Apple Ford Shakopee MN. My dream used truck for me my new Super Poderosa Camioneta, "No Troca"”

“We recently purchased a used, blue warranty vehicle from Apple Ford in Shakopee, Minnesota. The purchasing process was very smooth and professional. We were very satisfied with the quality of the vehicle and felt that it was priced at fair market value. What truly impressed us, however, is what happened AFTER the sales transaction was complete. Near the end of the blue warranty period we had some minor issues with the infotainment system. I brought the vehicle back to the Apple Ford Shakopee dealership and was introduced to Alex Hathaway, one of their used car advisors. Right from the start, Alex stated that he would do everything possible to assure we were completely satisfied with our vehicle and warranty support. He than showed us in multiple ways that he truly meant it. He began by contacting our local dealership to handle the warranty work since the vehicle we purchased was not a Ford product and we lived a considerable distance from Shakopee. This saved us a lot of time, money, and hassle that we would have incurred had he insisted on handling it locally. Moving forward, he was in constant contact with updates and assurances that everything was progressing promptly. As promised, everything went just as Alex stated it would. We haven’t had much interaction with the rest of the staff, but if they handle their responsibilities anywhere near the same level Alex did, I’m extremely confident you’ll be as impressed with Apple Ford Shakopee as we were.”

“Awesome dealership. I was helped by Ryan. No pushy upsells, got me a lower interest rate than my bank could for my loan. Finance guy (can’t remember his name) very helpful. Great business and they have a good policy to keep customers happy. Highly recommend!”

“Super great experience!! They really have a great team here and it shows. Tim and Ryan helped us out with the purchase of our ford explorer and we couldn’t be happier with it. They go above and beyond to make sure you’re happy with your purchase and most importantly they’re FAST! 10/10 would recommend!”