Volvo of Orange County

“My name is Rachel Black. This dealership gave me the best car-buying experience ever. Kent Chinn is the greatest! He was very kind and considerate of my time. All my questions were answered and clarified. The handling of all paperwork ran smoothly. He went over and beyond to help get this purchase done for me. I’m loving my Lexus RX350! Thank you Kent!”

“My fiancée and I just purchased a Volvo XC90 from Sam Kim. I have transacted many car deals over the years and I have never experienced anything quite like this. From the moment I inquired, Sam was tentative and transparent. One of the only few that actually replied to me right away and answered all of my questions thoroughly. Stepping into the dealership to finalize the deal was when I was really blown away. Besides the dealership being state of the art, and all of their beautiful vehicles surrounding it, their customer service was far beyond my expectations. Customers really do notice everything, and the treatment that we received by their staff tipped the scale for me. Their hospitality and gratitude was truly unmatched. Everyone had a smile on their face, and we really felt like everyone had our best interests at heart. Purchasing at VCOC was well worth the traffic back and forth to get there, and I am confident that anyone I refer to Sam and the team will feel the same way I did. That’s how car buying should be. Thank you again Sam, you have a customer for life.”

“Just leased my third Volvo (my wife is on Volvo number 3 too) and yet again Sam Kim has made the entire experience a great one. Love the vehicles! Sam has always made the leasing process an easy and pleasant one. Works hard to get the very best deal for you! Great job!!”

“First of all I know car dealers tend to get a bad rap. My recent experience is 180° from what most people think regarding a car leasing/purchasing process. From my first contact with internet manager Sam to subsequent discussions about which vehicle would be best for me, to the negotiations of the best lease program for me, to the actual signing, the experience was painless, professional and courteous. The process evolved over 3 days and Sam was extremely timely and efficient responding to all texts and questions. As a real estate salesperson, I negotiate for a living and was prepared for the worst. I could not have have been surprised at how transparent and forthright everything was. I had some definite ideas on what I wanted with regards to money factor and pricing. Sam brought in his manager Ali, and the three of us put our heads together and came up with the plan that worked best for me. When I was signing the lease with finance manager Jeff, I had a couple more questions that arose. He actually made some more adjustments in my favor before I signed on the dotted line. This is my second experience with this dealership in the last 10 years. I'm glad I came back here and to Volvo after considering some other car makes. I'm also impressed with the program they have that at 30 months into my 36-month lease, they will pay off the last 6 months of the lease and I can get into a new car. I come out of 6 years of electric vehicles and chose the "mild hybrid V6" all-wheel drive wagon this time around, as I wanted to go with a station wagon style, not an SUV. I will most likely return to an EV as that market evolves for Volvo; so that early turn-in option is very attractive. The physical building is modern, spacious and at all times I felt like a very valued and important customer. I hope this review helps others streamline their car acquisition process. This dealership is worth driving the distance to.”

“I had the best experience purchasing a new lease from Volvo! Darin and Mina were both great to work with. They made the buying experience easy for me and the overall process was timely and convenient. I definitely recommend going to Volvo in Santa Ana to have a seamless purchasing experience! They offer top notch service and are very responsive.”