North Park Lincoln Mercury Inc

“If you are looking for a dealership that truly goes above and beyond, I cannot recommend North Park Lincoln enough! We drove three hours to get there, and from the very first contact all the way through finalizing the deal,and even now afterward, the care, communication, and service have been absolutely outstanding. The entire team made the experience seamless and enjoyable. A huge shoutout to Casper, Brandon, and Phillip from the sales team and Gill from finance. Every single one of them demonstrated exceptional customer service. They really listened to what we wanted, took our preferences seriously, and made sure we felt heard and valued throughout the entire process. What stood out most was not just their professionalism, but their kindness. They were respectful, patient, and genuinely thoughtful, not only when discussing the car, but in every interaction. They consistently checked to make sure we were comfortable, asked if they could bring us something to drink, and ensured everything moved along in a smooth and timely manner so we could head back home safely in our new dream car. The process was seamless, efficient, and stress-free. You can truly tell they care about their customers beyond just making a sale. If you’re considering purchasing a vehicle, this is the place to go. We are so grateful for the incredible experience and would absolutely recommend them to anyone looking for excellent service and a team that treats you like family.”

“I got a great car here. I really liked the atmosphere and the help of Mr. Angel Preciado, who was very kind and patient. He worked with me on my project and helped me get a good car. I'm happy, and if I need to buy another car, I'll definitely come back for his help. I recommend them and Mr. Angel Preciado—an excellent agent! 👌👍✅️”

“I could not be more thrilled with my customer experience and my purchase of a 2025 Lincoln Aviator Black Label at North Park Lincoln in San Antonio on December 27, 2025. From the very first moment I met my amazing Sales Consultant, Michelle Sipsas, she made my wife and I totally comfortable and proved she was worthy of our complete trust. Michelle is "on the ball" at all times, possesses incredible attention to detail (which I appreciate immensely since I'm cut of the same cloth) and is delightfully easy-going and personable. She and the entire staff at North Park Lincoln (Chris Robinson her fellow Sales Consultant, Gil Hinojosa the Business Manager, Cece Perez at the Continental Cafe and Mike Barrera the Service Drive Manager) made us both feel welcome and important throughout the entire purchase process (which included an initial meet and greet, test drive, back and forth communication in person as well as by e-mail/text for a few days and, of course, final vehicle delivery). When I made an offer on the vehicle I ended up purchasing, the process was smooth and straightforward and no one at North Park Lincoln attempted to pull any tricks or play any games in response. Gil Hinojosa also did not attempt to pressure me to accept anything I did not want as part of the sale which showed the utmost level of respect for me, his customer. This dealership is the #1 Lincoln dealer in America by volume for a reason. The staff is honest and trustworthy and the customer experience they offer is second-to-none. If you live anywhere near Central/South Texas and are looking to purchase or order a new Lincoln vehicle, I say North Park Lincoln of San Antonio should be at the very top of your list. Season's Greetings and Happy New Year 2026 to Michelle and the entire staff - thank you again for everything!”

“I rarely do reviews, but when the service is exceptional and goes above and beyond, I make the time. And for Ricky, I’m making the time. I was so impressed by his professionalism, his warmth, and his knowledge about my vehicle. He made the purchase process and my overall experience stress-free and seamless, with his consistent communication and guidance each step of the way. Thank you Ricky. Once it was time to transition to finance, I met with Moe. He was equally professional and knowledgeable. He helped me obtain coverage for my new car at a rate that was not only reasonable, but that I felt good about! So thank you Moe. I love Lincoln vehicles. The Nautilus is my second, but my first time purchasing from North Park. I used to say that Lincoln will always be my first choice. But it’s not just about the vehicle. It’s about the exceptional service that comes with the vehicle. And for that, Lincoln will be my ONLY choice!”

“I’ve purchased three vehicles from this dealership, and they have never once disappointed. Casper has been my go to every time. Casper and Brandon made this recent experience smooth, professional, and truly customer-focused. They are knowledgeable, honest, and always willing to go the extra mile to make sure you leave confident and happy with your purchase. If you’re looking for a dealership you can trust, with people who genuinely care about their customers, this is the place. Highly recommend!”