
Google Customer Reviews
Chrissy
Feb 22, 2026
Rating:
“Terrible service, we just wasted a whole day. We live 2 hours away but wanted the car. We called with a pre-approval from our bank, and Eli told us that they partnered with our bank, but he could also get us a better rate. We made an appointment and came in good faith. The car has undisclosed damages to the hood and several chips in the windshield. They left us on the sidewalk for an hour while they prepared paperwork, and then came out with nothing. They don't partner with our bank, and wanted us to take a purchase order and come back on another day. This could have been emailed if they had been honest about financing, but then we wouldn't have seen the undisclosed damage. I guess maybe we got lucky, so frustrated though. Bad bad bad.”
olivia pitman
Feb 7, 2026
Rating:
“Eli Is the guy!!! Excellent kind and very helpful answering all my many questions. His responses were very articulate in explaining everything with no hassle. Upfront with the costs. I felt like he went above and beyond helping me by being understanding with a minor issue the following day, made sure I was taken care of and satisfied with my new purchase. Even helped me with referrals for tint services. I felt comfortable knowing they have a full auto service center at the location for all my car serving needs in the future. Rob, service manager was very understanding & helpful in making sure the trunk was functioning properly. Overall would definitely recommend this car dealer if your looking for a great used luxury vehicle especially.”
dorothee gilchrist /gilchrist
Dec 4, 2025
Rating:
“Every time I get our 2006 mercedes-Benz Repaired it comes back running better than a dead before Mr. Roman and his crew always make sure that my car is up and ready for me my six-year-old three year old 2-2 yr old One year old baby get inside of the Mercedes-Benz and I tell you every time she runs very great. He makes sure that me and my babies are safe on the road for any type of weather storm snow or just a regular day. I’d never take to nobody else besides Mr. Roman, he’s a very well family orientated man very concerned very helpful💯🤩🚙👍🏾🙏🏽🙏🏽🙏🏽 he make sure me and my family stay on the road and enjoy life to the fullest. Thank you Mr. Roman we love you. You’re the best mechanic ever the best shop ever you’re the best.🙏🏽🙏🏽🙏🏽💯”
Adrian Dominguez
Aug 27, 2025
Rating:
“Liza was amazing to work with and made sure I got all the information I requested about the vehicle I wanted to purchase . Being from out of town that was very important to me before flying out to see it.
Once there, I was greeted by her and another staff member who was also great help. I was recording a video and he even helped me with that ! Purchase process was smooth and she helped explain anything I didn’t exactly understand. My vehicle is now being shipped to me and I can’t wait !”
Mark Mikityuk
Aug 4, 2025
Rating:
“Roman and the team at Exclusive Motors Sacramento did an outstanding job repairing my 2019 Dodge Challenger SXT after major collision damage. They were professional, communicative, and made the entire process smooth. The car looks amazing—like the accident never happened. Highly recommend their work and service!”