Mercedes-Benz of Rochester

“Outstanding experience from start to finish. The entire process was smooth and transparent. Jeremy is extremely knowledgeable, responsive, and genuinely had my best interests in mind. No pressure, no games. Excellent service, I couldn’t be happier with my purchase. Thank you again to Jeremy and the team at Mercedes Benz of Rochester.”

“We just bought our first Mercedes from West Herr Mercedes of Rochester, and it was a really great experience. Our salesperson, Dennis Wiggins, was fantastic to work with from the very beginning. He was attentive, easy to talk to, and always made sure our questions were answered. As first-time Mercedes buyers, we appreciated how patient and helpful Dennis was. He truly listened to what we wanted and took the extra time to find the exact car we were looking for. The whole process felt smooth and stress-free, and we never felt rushed or pressured. We’re so happy with our new Mercedes and very grateful for the experience overall. I would absolutely recommend West Herr Mercedes of Rochester—and especially Dennis—to anyone looking for a new car. — Marcy”

“This is our first Mercedes that we’ve purchased, and our salesman, James Jones and the entire staff at West Herr Mercedes were fantastic to work with. They explained all the different options, finances, etc. We were also able to contact James after hours with questions and he responded in a timely fashion. We are very excited and will consider the West Herr team on our next purchase.”

“First time buying a Mercedes and I got lucky finding Dennis Wiggins on my way in. Dennis is very knowledgeable about the cars and help me pick out the nicest car I've ever had. Had a couple hiccups on buying process that Dennis handled quickly. It's nice buying a car from a person who also loves cars. Dealership was great. At delivery, Dennis spent a lot of time walking me through the ins and outs of this luxurious car. I have a new favorite dealership and salesperson.”

“I had a great experience with Justin Allen and his team at Mercedes-Benz of Rochester. Justin was attentive and informative. I drove away feeling satisfied in a GLE 450e and it is a bossy beauty!!!! Thanks Justin😍😍😍”