BMW of Roanoke

“Starr, is the best at BMW Roanoke. He stays on task, listens and follows up. Has a great knowledge of BMW’s. I bought my 2026 BMW530i through them. Would recommend Starr to anyone who is looking for a new car.”

“I wanted to leave a follow-up review for my BMW X5 purchase at Parks BMW and specifically highlight the exceptional service from Robert Medlin. From the very beginning, Robert made the entire process smooth, transparent, and genuinely enjoyable. He took the time to answer every question, kept me updated throughout, and made sure I was completely comfortable with my decision. Now that I’ve had the X5 for a bit, I can say the experience has only gotten better. Robert checked in after the sale to make sure everything was perfect and continues to be incredibly responsive whenever I reach out. It’s rare to find a salesperson who is this professional, knowledgeable, and easy to work with. If you’re looking for a BMW and want top-tier customer service, I highly recommend asking for Robert Medlin at Parks BMW.”

“I had an amazing experience working with Robert Medlin at BMW of Roanoke. He helped me find my dream car and made the entire process smooth and enjoyable. Robert was incredibly patient, attentive, and always willing to go the extra mile to make sure I found the perfect fit. His professionalism and genuine desire to help truly set him apart. I couldn’t be happier with my experience and highly recommend Robert to anyone looking for a vehicle. Thank you for helping me find the right car!”

“We just bought our first BMW SUV from here it truly was a wonderful experience. Mitchell was great to work he answered all my questions about the vehicles I looked at since I was not sure which one I wanted. After lots of test driving I finally knew the BMW was the perfect Vehicle for our family . So big thanks to Mitchell for helping this Van mom get the perfect ride!!”

“I have always dealt with Starr. In my book, he is the best!! I have purchased several BMWs from this dealership and each time it’s the best experience starting with Starr. When I ordered my newest BMW, Starr was there from the beginning to the end. When I come in for service, Starr greets us and always follows up to make sure our needs are met. We have developed a special relationship. When it’s time for my next BMW, I know Starr will be there providing exceptional service.”