Kia of Riverdale

“Excellent Service – Thank You Kim! I had an outstanding experience at Kia of Riverdale, and I want to specifically recognize Kim in the Service Department for her excellent customer service. Kim was incredibly polite, professional, and respectful from the moment I arrived. She quickly checked my car in and took the time to thoroughly review my service records. During that process, she noticed that I still had a complimentary service and oil change available and made sure I was able to use it. I really appreciated her attention to detail and honesty—she clearly cares about taking care of customers the right way. The service team and technicians were also fantastic. My car was handled quickly and thoroughly, and the wait time was minimal. The whole process felt organized, efficient, and stress-free. It’s not every day you come across customer service like this. Kim and the service team at Kia of Riverdale made this a genuinely great experience. I highly recommend them and will definitely be returning for future service.”

“Janet Feliciano, the manager at Kia, was truly more than amazing. From start to finish, she was professional, efficient, and incredibly helpful throughout the entire process. She went above and beyond to ensure everything was handled smoothly and correctly. Janet was attentive to every detail, proactive in answering questions, and made sure we felt confident and comfortable with every decision. Her leadership and organization were evident in how seamless the entire transaction was. It’s rare to encounter someone who combines professionalism with such genuine care for their customers. We are so grateful for her help and would absolutely recommend working with her.”

“Mr. Syed Ali is the best, I went to 5 different dealerships before this and they either sold the car out from under me or I didn’t like their attitude! He got me a good deal on a beautiful blue 2017 Tacoma! I would 100% deal with him and only him again in the future. There was also a small issue with my paperwork but the dealership fixed it when I went back the next day and I am beyond happy!”

“I am so excited to have a car i truly love. Everyone was extremely helpful and the level of customer service and care was appreciated during this process. The finance and sales team were amazing to work with! I would highly recommend this team to all customers.”

“I recently purchased 2026 Kia Sportage Hybrid with the assistance of Kevin LeBron, and I couldn’t be more pleased with the experience. From start to finish, Kevin was professional, knowledgeable, and patient throughout the entire process. He took the time to thoroughly explain every detail, answer all of my questions, and ensure I was completely comfortable with my decision. The negotiation process was smooth and transparent, and I was very satisfied with the final price. Kevin also went the extra mile by providing a detailed walkthrough of the cars features and controls, making sure I was confident before leaving the dealership- really appreciate that extra effort. Overall, Kevin delivered exceptional customer service and made the car-buying experience truly enjoyable. If you’re planning to buy a car, ask for Kevin! He’ll make sure you have a smooth and enjoyable experience. 🚗👏”