
Google Customer Reviews
M S
Feb 28, 2026
Rating:
“I had a great experience purchasing my new car. Ricky was very helpful, professional, and made the entire process feels smooth and stress free. They truly worked with me to find the best options for my situation, which I really appreciated. Osama in finance was also clear, efficient, and made everything easy to understand. Overall, it was a wonderful experience from start to finish. Highly recommend!”
Faith P
Feb 8, 2026
Rating:
“⭐⭐⭐⭐⭐
Kelly T. at West Broad Auto Mall (Kia) made my first SUV purchase an incredibly smooth and positive experience. From start to finish, he was straightforward, steady, and genuinely helpful — no pressure, no games, just honest guidance and clear communication.
He took the time to answer every question with patience and made sure I felt confident and informed at every step. What really stood out was how calm and supportive he was throughout the process, which made what could have been stressful feel easy and even joyful.
I drove away feeling excited, empowered, and completely good about my decision. If you want someone who truly has your back and makes the process feel possible, ask for Kelly T. Highly recommend!
P.S. I would also like to shout-out Osama A. He was the kindest man, and helped me complete the sales process very smoothly. Thank you!”
Latroya Chew
Feb 7, 2026
Rating:
“Another wonderful sales experience with Ryan Morgan! This was our third purchase from West Broad KIA over the past few years and all of our experiences have been top notch while working with Ryan. If we ever had questions, Ryan went above and beyond to find answers. Ryan has been professional and straightforward and never at any time did we feel pressured. I’d highly recommend Ryan over at West Broad KIA and I’m excited to work with him again in the near future.”
Lisa Scott
Oct 29, 2025
Rating:
“We had a terrific experience here! Car shopping is often traumatic but the staff here was a joy to work with including our sales rep David, the sales manager, Lori and even the financial rep, Anthony. Beginning to end a very positive situation.”
LUIS Montalvo
Sep 17, 2025
Rating:
“Sean is great. He listened to my needs and made sure to deliver exactly that. He is very personable and was very professional. Sean explain in detail the use of many features. Worked to get a the best price. He made us feel at home. I had a great experience with Sean! He made the car buying process easy. He was very knowledgeable and he went above and beyond. Sean is the best!! He made me and my family feel welcomed and like we are part of his family!! Sean keep up the good work!! Sean was amazing to work with and very easy to talk to! He was both knowledgeable and personable, which was exactly what we needed during this big purchase! Sean Jones was the perfect salesman for me. The quickest process to buy a car I’ve ever had. The salesperson was totally awesome and so was the business/finance manager. The vehicle was great along with the dealership facility. It was a pleasure doing business with them.”