Rick Hendrick Chevrolet Buick GMC

“Test drove, spent hours discussing terms and price, signed price agreement to be told while awaiting finalization that the manager who was out of town sold the truck which was loaded on a hauler while I was sitting at the sales desk. Don't believe it was the salesman's fault but he and his manager asked how to fix things and I asked for info on a like-type truck and and deal. Wasn't even contacted with any assistance. Realize a deal might not have been in the works but wasn't even contacted. Very surprised at the poor customer service and how this dealership runs. I typically only give good reviews but this incident failed on many levels. Unfortunate.”

“I had an outstanding experience purchasing my new truck from Rick Hendrick Chevrolet, and I can’t say enough great things about Dan Sharon. From start to finish, Dan made the entire process seamless, straightforward, and completely stress-free. No pressure, no games — just professionalism, transparency, and exceptional customer service. He was responsive, knowledgeable, and genuinely focused on making sure I got exactly what I wanted. Dan kept the process moving efficiently, explained everything clearly, and made what is usually a long, exhausting experience feel easy and enjoyable. That level of service is rare. If you’re in the market for a vehicle and want someone who will treat you with respect and deliver top-tier service, I highly recommend Dan Sharon at Rick Hendrick Chevrolet. Hands down one of the best vehicle-buying experiences I’ve had.”

“Exceptional service offered by Tamara Wright over a 2-week period as we searched and she searched on our behalf for our vehicle. We had very specific criteria (low or no miles, color, make, model, etc.) Tamara is extremely knowledgeable on vehicle features and easily responded to all of our comparison questions. She has great personal presence, is an exceptional communicator using multiple means (phone, email, text and video) as we navigated our purchase with timely updates! She was instrumental with securing our vehicle from a Durham, NC dealership and made the drive there and back same day the vehicle was made available as well as managed the many checkpoints that helped close our purchase and allowed us to drive away same day with our new 2026 Buick Envista! We are thrilled! Thank you Tamara! We look forward to our next purchase experience!”

“Seamless Out-of-State Corvette Purchase from Hendrick Richmond! I recently purchased a Corvette from Hendrick Chevrolet Buick GMC in Richmond, VA—all the way from Florida—and the experience was absolutely outstanding from beginning to end. Even though I bought the car entirely over the phone, the process was smooth, transparent, and stress-free thanks to the incredible team at Hendrick. They coordinated everything remotely and even shipped the car directly to me in Florida, which arrived in perfect condition. Darius Smith, my salesperson, was fantastic to work with. He kept in constant communication, sent detailed photos and videos, answered every question I had, and made me feel completely confident buying the car sight unseen. Matt Meschke, the Pre-Owned Sales Manager, helped structure a fair and straightforward deal without any games or pressure. He was honest, accommodating, and made sure the numbers worked. Elliott Vaughan, the Finance Manager, wrapped things up by handling all the paperwork efficiently and clearly. Everything was ready ahead of time, and he made the out-of-state financing process a breeze. Buying a car out-of-state can feel risky, but the team at Hendrick Richmond made it feel like I was right there in the showroom. I highly recommend them to anyone—near or far—looking for a professional, no-hassle car buying experience. This team went above and beyond to earn my business, and I couldn't be happier with my Corvette.”

“We had an amazing experience at Hendrick Chevrolet Buick GMC thanks to Drew! We ended up purchasing two vehicles, and his customer service was truly exceptional. He paid attention to every detail, answered all of our questions with patience, and made the process smooth and enjoyable. What we appreciated most was that Drew was never pushy — instead, he focused on helping us find the right vehicles for our needs. His professionalism and genuine care made all the difference, and we couldn’t be happier with our experience. If you’re looking for a dealership that goes above and beyond, we highly recommend asking for Drew at Hendrick Chevrolet Buick GMC!”