
Google Customer Reviews
Jessalyn Osborn
Nov 7, 2025
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“Matt was such a great help in picking out a great family car for me and my fiancé! Fairly easy process and they worked well with us! Happy with the new car!!”
Christopher Brewer
Oct 23, 2025
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“My wife and I were in search of a good third row seater. We dealt with Brittany Hackworth, she made the entire process easy and was very patient. She answered every question without hesitation and was so helpful! She also helped us with our kiddo while he was running around!”
Keshia Sparks
Apr 4, 2025
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“I worked with Emily online and Bob once at the dealership, they made it such a simple process. I was a bit of a troubled customer not knowing what I wanted going in, but Bob was patient with me and helped me figure it out. I went in thinking I wanted a sedan after being in a small SUV for a few years, I definitely didn’t like the change. This is my third Gates Nissan purchase in a row. All of my service has been done there since the first purchase in 2015. I can’t recommend them enough! I love my Kicks!”
Timmy Boler
Dec 5, 2024
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“After going to numerous dealerships in the Richmond/Lexington area and being told the car I saw online wasn’t available, I was told by a friend to check out Gates Nissan. I found a couple options I liked online and went to check them out. Bonnie Barnes welcomed me in from the cold and offered me coffee. She didn’t hesitate to pull up all options into the service bay so we could be warm. Very friendly and relatable on the test drives and even mentioned some options I had overlooked. She got me settled into a NEW car for what I would have been paying for used at other lots. I love my winter weather package that was thrown in with the car! See you when it’s time to trade in :)”
Jacob Stephens
Sep 19, 2024
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“I had a great experience at Gates Nissan with Nick. I knew what car I wanted for the most part and they had a couple options to look at. I did online research before going and picking this dealership and vehicle. They are local and their online prices were similar to others. Nick was friendly and helpful and not pushy. The overall process took a while for financing, as expected, but they acquired better rates than my bank and I feel like I got a decent deal on a nice car. I will likely return if I am in the market and looking for a Nissan.”