
Google Customer Reviews
Gina Nigrelli
Dec 27, 2025
Rating:
“I had an excellent experience at Tom Masano Ford. Everyone was very nice and I love my new car. Gabriel was so helpful and sent me multiple vehicles to review prior to coming in to test drive. It made the process so much quicker. I will definitely use Tom Masano in the future and would recommend others to use it as well.”
Jonathan Perry
Dec 5, 2025
Rating:
“This was an amazing car buying experience. I’m not local so Gabriel went out of his way for me. We texted when I couldn’t talk, but he was available when I called. He even sent me a video introducing himself and showing me the car. When I was ready to come in, I was in and out in 20 minutes. All the paperwork was ready to go, no fuss. Amazing experience.”
Frank Wentzel
Nov 18, 2025
Rating:
“This was my first visit to the dealership for service work. The dealer was recommended to me by a gentleman that came up to me at the Lowes Hamburg parking lot asking a lot of questions about my 2025 Ford Maverick Lariat and we were talking and he stated that he takes his Ford F150 to Masano Ford for work. I purchased the Maverick the end of June 2025 and a few months later the dealer locked their doors meaning that I needed to find a dependable, trustworthy and responsible new Ford Dealer. I went to Masano Fords web site and schedule a service appointment. I received an email from Danny Lugo moving my appoint to an earlier day which I agreed to. When I came into the service department I was greeted very professionally. My service advisor was Mike Lindstrom. Mike was very professional with an excellent explanation of the service performed. Even though I did not purchase my 2025 Ford Maverick Lariat from Masano Ford I was treated like I did purchase from them. Everyone I meet was very professional and friendly”
Dave Wilkes
Oct 6, 2025
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“Had a great experience at Tom Masano Ford. They were easy to work with and we got to a price and value of trade that worked for both of us. Maura, specifically, hustled to get the deal finalized would definitely recommend her. One thing that really stood out is that the dealership didn't waste a second of my time. We were coming in from out of town for a specific Bronco that had what we were looking for. We were in and out in less than a half hour! Can't beat that.”
Nicole Shurilla
Oct 2, 2025
Rating:
“Maura Logrono helped with my new care and she was so wonderful to work with! She could have made a sale for a bigger purchase since I was Between 2 cars but she didn’t she really helped me weigh my options and pick the car that fit my needs and budget! A lot of other sales people wouldn’t have done that! She really did a great job and I appreciate That!”