CarMax Raleigh

“David F made the process super easy and fun! Very informative and got us taken care of! The finance/money lady wasent the nicest (she seemed like she was having a bad day) but David was so great she didn’t kill the process!”

“Was about to buy a car this afternoon at Carmax after test driving it the other day. Had my appointment scheduled with them to gladly hand over my money in exchange for a car they claimed was accident free. After I paid to run a carfax on the vehicle (they use auto check by experian) I learned that this car had, in fact, been in an accident and had been towed away. When I noted this to the store manager they claimed that they could still price and sell the car without accidents because of the auto check service they use doesn’t show that, though he doesn’t t dispute the fact that it’s been in an accident. Moral of the story is (1) CarMax is just like every other used car dealership and (2) always run your own carfax report before making a purchase.”

“Love that no one pressured us the first time we came just to look at different SUV options. Came back when we had narrowed it down to a few different models. We were lucky enough to have Dan Saylor as our salesperson. When I decided (at the last minute) that there was a particular make, model & year I wanted he found it & had it shipped to this location. Happy to say we are now the proud owners of a practically brand new SUV!! Thanks, Dan. You made our car purchase smooth & pain free as possible. I highly recommend you ask for Dan S when searching for your new vehicle.”

“My daughter had an excellent experience at this location with salesperson, Becky. We went in with the exact car we were interested in and there was no hassle at all. The car was brought around and we were able to do a test drive within minutes. The pre-approval was easy and the trade in evaluation only took about 30 minutes. I would highly recommend shopping here with Becky. We never felt rushed or pressured at all. Even doing to paperwork was easy and the department staff was very nice and professional. Great experience all around.”

“The Royal Treatment! we had the absolute pleasure of working with "Royal," the best salesperson we’ve encountered in our journey of buying cars. We've purchased many in the past, but this experience with CarMax truly stands out for our family! Royal kept us in the loop and made the whole process feel like a delightful conversation with a friend. We found a fantastic SUV that perfectly matched our specifications, and Royal was there to support us without being intrusive during our test drive. The level of care was impressive—the SUV was already in great shape, but they went the extra mile with detailing and even added a big yellow bow on top! There was no pressure or tricky tactics involved; just a straightforward, efficient process. We completed the paperwork in under an hour, which was a breeze! My husband couldn’t be happier with his SUV, especially since we saved over $10K compared to other dealerships, plus we secured a 5-year extended warranty. We can’t recommend Royal and the entire CarMax-Raleigh team highly enough! From now on, it will definitely be our first stop for any buying or selling needs—and we encourage you to make it your first choice too!”