Kia of Portland

“My friend and I met Shiloh Day to test drive a car yesterday. He was friendly, professional, and knowledgeable about the car we looked at. Shiloh worked with his colleagues to explore options that would help my friend finance the vehicle and now she’s going home with a great deal a day later. I highly recommend considering Kia of Portland and asking for Shiloh if you’re in the market for a vehicle and flexible financial options.”

“We test drove a Subaru forester yesterday with Andru. He was honest, relatable and seems very knowledgeable about cars. He was just trying to do his job and I don’t fault him for this interaction. After being transferred to the finance manager, there was a miscommunication on price. We should have clarified beforehand, I understand that. But we were treated like chopped liver by the finance manager. All our concerns with rust, soft brakes, broken key fobs were brushed off with “you’re buying a used car, what do you expect.” I understand used cars are probably not a high profit margin but we were willing to buy in cash if given a reasonable price. To be told that I can let soft brake pads go “another 100,000 miles” is honestly insulting to my intelligence and dangerous to be recommending to customers. I left feeling defeated and taken advantage of. The car seemed nice but I will be taking my business somewhere where I feel slightly valued as a customer.”

“Words can't fully express how appreciative and impressed I was by the service I received here at Kia of Portland. Nicolas Burns and Chris Ward went above and beyond to get me into an incredible vehicle at the best possible deal. Not only were they willing to take on a very complex deal but they showed a great deal of patience, respect, and pride in what they do. When I first met both of them at the dealership, they both had a genuine smile, which speaks loudly of how good this dealership truly is. I informed them that another dealership actually wouldn't even let me test drive the vehicle I liked due to the complexity of this transaction. But that was not the case with Nicolas and Chris. They wanted to get me into this car and went above and beyond to close the deal. They truly put their customers first above any sale/commission. I HIGHLY RECOMMEND THIS DEALERSHIP TO EVERYONE! Ask for Nicolas and Chris!”

“I had such an amazing experience at Kia of Portland! Nick was fantastic to work with — professional, friendly, and made the entire process smooth and stress-free. Everyone I interacted with went above and beyond to make sure I felt comfortable and confident in my decision. There was absolutely no pressure, just genuine support and kindness. If you want a dealership that truly cares about its customers, this is the place to go. I’ll definitely be returning for my next car. Huge thanks to Nick and the entire team!”

“Buying a vehicle is one of those larger expenses in life that I always dread. It’s essential to choose a car that is reliable, affordable, and suited to your family’s unique needs. When I walked into the dealership, I had a clear idea of what I wanted for my family of three, and Andrew helped make it a reality. He found a car that met both my husband's and my needs while also offering style (because who wants to drive an ugly car?). As we explored the options, Andrew thoroughly walked me through all the features, discussing the pros and cons of each vehicle. He patiently answered all my questions and took the time to connect with me on a personal level. He also advocated for me with his manager to ensure we wouldn’t owe anything on our old vehicle, as we still had a loan on it. The Ford we previously owned was just too much car for us, and we were tired of the high payments and premium gas costs. Additionally, Yousif, the financial manager, took great care of me! He made sure I understood the terms of my loan, walked me through all the paperwork, and was incredibly pleasant to work with. I don't think I've ever laughed so much while signing so many documents! This dealership provided an excellent experience, and I will definitely be returning when the times comes again and I am in search of my next car.”