
Google Customer Reviews
weirdmodernhippie
Jan 4, 2026
Rating:
“Went in one night to look at a used Subaru Ascent. Reece greeted us & promptly showed us the vehicle. He was even kind enough to pull the vehicle up & keep it running since it was below 20⁰ outside. We came back the next day asking to look at one with less miles on it. We test drove & looked over the vehicle for quite some time. We asked for an additional test drive to let our mechanic look over it after wanting to purchase the vehicle. Reece started the pre approval process for us while we did this. Overall, this was the best car buying experience i have had in my entire life. Reece was not only extremely professional, he WAS NOT pushy in any way. All the other workers we encountered were also extremely professional & kind. If we ever go to buy another Subaru, or used vehicle they may have in stock, I would 100000% go back to this location to do so. An added bonus to this location? They have a play area for kids to play! They were even kind enough to allow my son to take Stitch with us on our test drives!”
Lynnette Nowak
Dec 31, 2025
Rating:
“Andre was my salesman from the start of my car search at Castle. Andre was wonderful with no pressure and stayed with me until I purchased a 2026 Subaru Outback. When I had questions, Andre went to the source to get them answered! I would highly recommend going to Castle Subaru of Portage and dealing with Andre! He was absolutely fantastic. Best car purchase I ever made. Also a shout out to David, general sales manager and Chris, finance manager. A wonderful team all around.”
Alex Utley
Dec 20, 2025
Rating:
“Best place to purchase a new vehicle. This is my second car from them. Jay has been my salesman he is the absolute best. Very smooth and easy process every time. The staff is always very nice and welcoming. 10/10 recommend!!!”
Marcia Glick
Dec 10, 2025
Rating:
“Great place to buy a car. The nicest people work there. We had a very nice experience . If we buy again we will be back. Xavier Miller was great in helping us get exactly what we wanted. Best ride we have ever had. We love our new Ascent.”
Elizabeth C
Oct 7, 2025
Rating:
“My car was totaled in a hit and run two weeks ago and I needed to get a new vehicle. Reece at Subaru was incredibly helpful and made the process extremely simple during such a stressful time. He did not overwhelm us or push any particular vehicle on us, he gave us space and time and addressed any concerns. Their finance department was incredible. It was by the far the most painless, enjoyable experience. Not only was she able to get me to a car payment close to my previous vehicle but also gave me a great deal on extended warranties. They were so kind and helpful, I would recommend to everyone to go to Castle. I love my new car!”