Auto Park Chrysler Dodge Jeep Ram

“So I bought my scat pack charger back on August 14th 2025 and when I bought it had the typical “hemi tick” but within a few days it progressively got worse and worse but I thought I was just over paranoid since I just bought it but 27 days later my engine completely failed. I called them the following morning after it had broke down and they didn’t even wanna look at my car. I had to take it to a different dealership and have them forced to take it. The entire process of getting the new engine I was never updated on anything until I pushed for any response I had Braxton as my supervisor. It took 5 months to get my charger back. January 28th 2026 I got it back and 2 weeks later it is back in the shop for a failed transmission. they misaligned the engine to my transmission crushing my transmission pump and now my whole transmission needs replaced. They told me it was my fault and the entire cost would be on me even though they are at fault for improperly installing my engine. On my way home on January 28th It kept making scrapping noises and vibrating and I thought I was just built up ice and snow so I didn’t worry about it. It sat for a few days and then I started driving it again then it started making ticking and metal scrapping on metal noises. I did nothing wrong I drove the car under 3k rpm and did exactly as you’re supposed to do with breaking in an engine. I didn’t even get to 1,000 miles on the new engine. But not only a failed engine but sold me a car with warped rotors and bad tires too which the shop I took it to after the engine being replaced told me that. Plus before leaving I forgot to check how much gas it had in it because most dealerships they fill your gas up for you but no it didn’t even have 1/4 left in the tank it had 15 miles left till empty so I had to stop and fill my tank right after purchase I had to go to the closest gas station, it’s something so little but it really shows all they really want is your money. Please, please, please never go to this dealership, if you do and something goes wrong with your vehicle go to a different Chrysler dealership for getting work done because I’ve never seen a dealership so unwilling to help and so incompetent after purchasing a vehicle from them. They are not willing at all to accept if something goes wrong with their vehicle even if it’s right after purchase. Any chance they possibly get they will blame you even if you have a warranty.”

“I cannot say enough about the excellent service that I received the other day from their service department. I explained to them the issue that I was having with my Jeep and they worked with me on the Diagnostics and the repairs. The young man who worked in the back office yesterday who assisted me in this was extremely understanding and professional. I would highly recommend their service department for any of your Automotive concerns or needs. I trust them because they have always given me the best service and worked with me when I needed it.”

“My partner and I went here in hopes of finding a vehicle that fit our needs. We heard good things about this place, but were nervous after being burnt out from various other dealers. Annie helped us from start to finish, let us take our time and was an absolute joy to work with. Her team and her were able to get us approved for a perfect vehicle and fought for the best price. The atmosphere was nice, and relaxing. The best car shopping experience we’ve had by FAR. Thank you Annie and the rest of the team. We are very happy with our experience.”

“Best dealership I've dealt with in a long time. Last May I bought my Jeep there and had excellent customer service with the saleslady Annie. Last week I bought my 2nd vehicle there and I had the same great service. I recommend Auto Park in Plymouth 100%”

“We had a great experience getting our new truck while working with Cheryl. She stayed after hours twice for us. Her approach was informative, helpful, and nice. We did not feel pressured or like just another customer. She took the time to answer our questions and make us feel comfortable with the process. Overall it was a very positive car buying experience. Thank you Cheryl!”