East Bay BMW Mini

“We purchased a BMW for my husband on 3/5/26. We are so pleased with the excellent customer service and care we received. We give East Bay BMW 10 stars. Jason was our salesman along with John who helped wrap the deal with a bow. We've been buying cars for almost 50yrs and this by far was one (1) of the greatest no pressure experiences. We'll reccommend our network of fam & friends to EB BMW with confidence & pride. Thanx Jason & John👍🏽👍🏽💯”

“We stopped by East Bay BMW without an appointment just to test drive, and the entire team was welcoming form the moment we walked in. The front desk checked us in quickly and connected us with the client advisor, Aaron Festejo. Aaron was incredibly professional, knowledgeable, and easy to talk to. He answered all of our questions without any pressure and made the whole experience smooth and enjoyable. We genuinely appreciated how patient and kind he was throughout the process. Although we ultimately decided to purchase a different vehicle, we had such a positive experience and are very grateful for Aaron's help. Highly recommend working with him!”

“I had an outstanding experience working with Anthony D’Amore at East Bay BMW. From start to finish, Anthony was professional, knowledgeable, and genuinely attentive to my concerns. He took the time to clearly explain what my vehicle needed, kept me updated throughout the process, and made sure everything was handled smoothly and efficiently. It’s rare to find a service advisor who combines strong technical knowledge with excellent customer service, but Anthony truly does both. He made the entire experience stress-free and ensured my car was returned in top condition. If you’re bringing your BMW in for service, I highly recommend asking for Anthony D’Amore. He goes above and beyond to make sure customers are taken care of.”

“I had a great experience at East Bay BMW today. I came in for an oil change and to address some paint marks on the front bumper. Everardo Diaz was very welcoming, took the time to listen to my concerns, and handled everything professionally. The work was done perfectly, and I truly appreciated his attention to detail. Wayne was also very helpful during the vehicle delivery and made the process smooth and easy. Big thanks to both Everardo and Wayne for the excellent service”

“My car’s drivetrain malfunction came on last night and my drive to work this morning was not fun - barely any power. I usually go to BMW in Concord, but since I work in Pleasanton I decided to call them and get some advice. I was greeted by an extremely friendly gentleman, Anthony D’Amore. I was shocked at how pleasant and courteous he was. I was having a really rough start to my day and as soon as I was on the phone with him he made it better because he comforted and accommodated me and provided me with a great plan for resolution. I was then treated equally as great by Jason Webb. He explained everything thoroughly and in a gentle manner where it put me as ease again. I’m updating my review to include Jesse Martinez who was the technician for my vehicle and provided a very clear and easy to understand 360 inspection of my vehicle. I’ve had other videos where it’s been hard to follow or understand so I’m glad Jesse was able to convey the message to me with so much clarity but also detail. Honestly, this has been the best experience I’ve had at a dealership/service appointment and I’m grateful for them. Thank you again, Anthony and Jason! :)”