eCarOne

4.6 Google
Open Today:

9:00 AM - 6:00 PM

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Google Customer Reviews

David Ginn

Nov 2, 2025

Rating:

I love the eCarOne model. Low pressure, easy to pop in for a test drive, good communication. Bryan was great to work with and helped me with all the logistics to get a PPI completed by a reputable shop. They have fair prices. Quick in and out when it was time to do the paperwork and pick up the car. Would highly recommend working with eCarOne and Bryan next time you’re in the market for a used car.

Lazaro Martinez

Oct 26, 2025

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A few months ago, I took my in-laws to purchase a BMW X1 from eCarOne, and they had a wonderful buying experience with Ben and Ash in Finance. Based on that, I didn’t hesitate to reach out again when I found a Tesla Model 3 Performance on their lot this week and once again, eCarOne exceeded all expectations. From the moment I sent my inquiry, Kim Tran reached out promptly with a quote for both my trade-in and the Tesla. She made the process incredibly smooth and transparent. When I arrived for the test drive, Kim took the time to explain everything I needed to know about driving my first Tesla and even let me take the car out on my own something that really allowed me to experience the vehicle comfortably. Afterward, we reviewed the numbers together and easily came to a fair agreement. I then had the pleasure of meeting Ash in Finance once again, and just like before, he was absolutely amazing. He patiently walked me through all of the available protection packages, such as GAP and extended warranties, and helped customize them to fit exactly what I needed. On top of that, Ash went above and beyond by not only matching but beating my outside financing offer more than once, making it a no-brainer to finance directly through eCarOne. His professionalism, patience, and attention to detail truly made the experience seamless and enjoyable. Finally, I met Rosa, who helped with all of the paperwork. She was friendly, patient, and took her time explaining every document clearly, making the final steps of the process stress-free. Overall, thank you Kim, Ash, and Rosa for providing such a smooth, honest, and enjoyable car-buying experience. eCarOne continues to set the bar high when it comes to customer service and transparency. I highly recommend them to anyone looking for their next vehicle you’ll be in great hands!

DeAndrea Billings

Oct 21, 2025

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The car salesman Johnny Tran at the Plano location was excellent! He made the car buying experience seamless and unexpectedly pleasant. I purchased a Tesla Model Y. The purchasing experience was hassle free and by far the best experience I have ever had. The manager and finance specialist welcoming and knowledgeable of the process. I highly recommend purchasing a car with eCarOne in Plano. Ask for Johnny Tran!

Jonathan Hackett (Der Jon)

Oct 11, 2025

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Had a great experience with Bryan! He was juggling customers like a champ and I never felt like anyone had priority over anyone else. Financing was easy and to the point. Plates got installed and we were on our way! Thanks for a great experience Bryan!

AlliancePoolWorksInc

Jul 11, 2025

Rating:

Great people. Great cars. I would definitely buy from here again. Bryan, Adam, and the whole team worked together to meet my needs and goals. I saw the car I wanted online. Called Bryan and he answered my questions and gave me his personal cell phone number. It’s been over 10 years since I’ve bought a car and he helped me through the whole process. When I arrived Adam got me started right away on the paperwork and as soon as Bryan was able he took over. I wanted to test drive another vehicle that I had seen while there and that was no problem. I decided to stay with my original choice and after some issues on my part verifying insurance (I didn't bring any proof) the finance people showed up with the paperwork. They worked with me getting my down payment done and I was done. No high pressure sales or negative anything. They all wanted to help me get the car I wanted. If you’re looking for a higher end or electric vehicle they have a great selection and I highly recommend buying from these folks.