Nissan of Pittsfield

“This a true but difficult rating for Bella Nissan in Pittsfield. I sensed a bad omen when Damian pretended not to know about the Nissan lease sales ads plastered all over Bella's website. It was a horror story that Damian didn't honor the lease price for a 2025 Altima. The first car I was taken to, looked at, drove around the lot was very nice, not a Nissan Altima, but a dream car I was ready to sign a lease. However, bait and switch Damian kept asking for more cash. Sign this and sign that. I clearly overpaid. I don't care. I no longer have a 16 year old rusted out Rogue that my enemies would leave notes on, would loose parts underneath the body as I was driving it. I have a new 2025 Nissan Altima. My old car finally exorcised out of my possession. Yup, the 2010 Rogue stalled often as if it had a mind of it's own. It was near it's demise and I had spent enough on it for repairs and reached my limit. Ok, so the long wait time episodes was suppose to wear me down. Damian was not focused with my transaction. Foreboding doom as what will Damian lie about next? Fuzzy math on how much my trade in was worth to them. I do not care. I have a new car. I no longer have to deal with that evil money pit. I did most of the leg work , not Damian or the heavy set lady in the showroom corner office. What exactly is dealer prep and documents fees? Really disappointed on that. I did Damian's prep. I did the lady in the corner office document retrievel. The corner office lady more concerned with her lunch order. Italian Sub with Mayo! (yuk). I did the work, I got the car inspected, I returned the old plates, I obtained the DMV excise tax information. Damian lied about "waiting for my insurance company to send him blah,blah,blah..." After 4 days and seems like 666 minutes I verified that Damian did NOT contact my insurance company. It took me all of 45 MINUTES to get the forms and have them sent to Damian's manager. If I did not do Damian's job, I would still be waiting for my new car. The heavy set lady in the corner office said she has now to work with "stupid" title. Really? How rude. It's a horror story that stays with you. It's a showroom that doubles as some kid's nursery and playpen. There was zero prep. work done by Bella. Heck, even the clock wasn't adjusted and the windshield wash reservoir was bone dry. Good Riddance to the 2010 Rogue. I have a new car.”

“I had a great experience purchasing my 2025 Nissan Kicks. The entire process was smooth, stress-free, and enjoyable from start to finish. My sales representative, Tyler Smith, was fantastic, very knowledgeable, patient, and genuinely helpful. He took the time to answer all my questions and made sure I felt confident in my decision. One thing I really appreciated was that even though the vehicle didn’t originally come with heated seats, the dealership went above and beyond and to have them installed. That extra effort made a big difference and shows how much they care about customer satisfaction. I’m extremely happy with my new Nissan Kicks and highly recommend both the dealership and Tyler Smith to anyone looking for a great car-buying experience.”

“I purchased an Audi Q5 October 31st at Bella Nissan and was able to get my dream car. It was beautifully detailed and shinning. I worked with sales consultant Austin and he was very great to deal with and very knowledgeable of the car and buying experience. I can’t thank him enough for all his help and easy buying experience. Thanks for everything. Donna”

“Great service team at Bella. They were attentive and thorough. I had a transmission flush and TSB done on my 2014 Frontier. The cost was quite reasonable and even though I had to wait, Theresa kept me updated on the progress. The multi-point inspection highlighted some other (legitimate) items that need attention. I highly recommend Bella Nissan and they are worth driving a little further to visit.”

“My experience purchasing a new car from Bella Nissan was wonderful! I was able to speak with someone around my busy schedule and learn more about the options over the course of a few days! When I arrived, they were very accommodating to us and especially my young daughter as they made sure she was happy during the time of purchase! Everything from start to finish was very positive and now our family is excited to have a brand new car! Thank you again!”