Audi Pittsburgh

“I got my used 2021 Audi Q5 in August 2025. I noticed shaking when hitting the brakes but I didn’t see a problem until the end of September when I got on the highway that my steering wheel is shaking hard when I tried to brake. Also, my guest sometimes cannot get into my passenger side without me opening it from the inside. I come in and I knew it was going to be an issue when I was already being charged for a diagnostic when I just bought the car. I get a call they can’t find the issue with my door but it’s 1700 due to severe rust on my brakes. I only had this car for two months and just went back to work due to working from home. How is my brakes severely rusted?! I call Kurt my sales person (who made the buying process easy and painless) and he goes and talks to Oscar who then tells me they will pay for the labor but I now owe 1300 on just the front brakes and I need tires rotated?!? I JUST GOT THUS CAR AUGUST!!! Knowing I never fixed brakes on my last 2012 Q5 I had for five years I knew this was ridiculous!!!! I’m over #1 Cochran and Audi will never fix or see my car again. I’ll edit when my new mechanic tells me what’s really wrong! I just saw another post with the same issue! Do better Audi!!!! This is actually apart of the purchase. NO ONES CAR SHOULD NEED BRAKES and ROTORS IN TWO MONTH. It wasn’t inspected and yall sold me bad brakes and rotors! Of course you would say it’s not your issue! 1300 is not acceptable for brakes on a car I got LESS THAN 3 months months ago. Never will see this car again. I wouldn’t refer you to anyone this is ridiculous!!!”

“I cannot say enough amazing things about my experience at Audi - it was phenomenal! Sam, my salesman, and Jen in Finance went above and beyond to make sure I was able to drive away in my dream SUV. Sam was incredibly knowledgeable, patient, and truly cared about making the process smooth and stress-free. Jen worked tirelessly to ensure everything was handled perfectly on the finance side, and her professionalism, guidance and kindness made such a difference. When I picked up my car, Sam made sure it was absolutely flawless and super clean! Both of them exceeded every expectation, super patient and treated me with such genuine care. I would recommend Sam and Jen to anyone looking for a new or used car — they’re simply the best! I will definitely be going back in the future and tell my loved ones to do the same. Thank you both so much again for making this such a wonderful experience. Everyone at the dealership was so kind and sweet like Emily and Jessica, which made it even better! :)”

“We leased a new Q5 about 2 months ago and the door handle flew off leaving some wiring exposed. We have been trying to get it fixed for 2 months now and keep getting the run around. Apparently it has been getting “painted” for the last 2 weeks. We cant even wash it or drive it in the rain because of the exposed wires. Absolutely the worst service from a dealership we have ever experienced.”

“If you’re shopping for an Audi Q7 or any Audi, ask for Kurt. He’s a true tech specialist—walked me through every feature I’d actually use, from the moment I sat in the car to when I pulled into my driveway. I’ve never had someone explain things so clearly and practically. The whole experience was pressure-free and easy, which is rare in car buying. On top of that, Kurt’s just a genuinely great guy—warm, thoughtful, and easy to talk to. Bonus points: he’s a Cole Haan fan like me, he has excellent taste! If you want a luxury experience that feels human and informed, Kurt’s your guy.”

“It's not always easy to find a dealership that cares about your car as much as you do...Audi of Pittsburgh is that dealership! I have a 2013 Audi A8L W12, that is a 1 of 1. The detail given to my car, and the customer service provided was outstanding. I loved the video that the service technician provides, detailing what services will be performed, and giving suggestions to what service will need to be performed in the future (No guess work needed). Plus, they also provide free Lyft service from the dealership to your home, and pick you up when your car is finished. This dealership gets a 10 out of 10 from me, and I'd recommend it to every Audi owner.”