
Google Customer Reviews
JoAnna Smoot
Feb 25, 2026
Rating:
“Everyone at Uftring Montgomery was very friendly and helpful with the whole car buying process! Anthony was able to help me get the exact car I wanted with a payment that works with my budget! I love my new car! And I would absolutely recommend Uftring to anyone looking for a new vehicle.”
Brian Barron
Feb 24, 2026
Rating:
“Had a great buying experience with Brad, Chris, AJ & Bradon! Zero pressure, answered all questions and genuinely cared! A remarkable overall experience!”
Sravan Gajjala
Feb 19, 2026
Rating:
“⭐ 1 Star – Extremely Unprofessional and Misleading Experience
I had one of the worst dealership experiences of my life at Uptown Montgomery Chevrolet Cadillac in Peoria.
I agreed to lease a 2025 Cadillac Lyriq with ~3,500 miles after being assured by the sales manager, Brandon, that the vehicle was “like brand new” with no scratches or damage. Based on those assurances, I traveled 3.5 hours from Chicago to Peoria, expecting a smooth transaction and paid everything upfront.
When I arrived, I immediately noticed visible scratches and a paint chip on the rear of the vehicle. When I pointed this out, the staff acted surprised and said they “didn’t notice it,” which is unacceptable for a vehicle they claimed was inspected and nearly new.
This caused major inconvenience after a long trip. Their response was disappointing:
They refused to reduce the price even by a dollar
Gave me a take-it-or-leave-it ultimatum, saying the deal was valid only that day
Offered either:
A loaner while they fix the paint and later deliver the Lyriq
Or reimbursement for my train ticket and drop me off
Feeling pressured and stuck after a 3.5-hour drive, I moved forward and drove back to Chicago in their loaner.
Three days later, I received another call from Brandon stating there was yet another mistake — they “forgot” to include an additional $850 Chicago lease fee. At that point, I decided to cancel the deal. None of these errors were mine.
They agreed to cancel and said they would send drivers the next day with my refund check. However, the money had already been deducted from my account. I was then told they would only issue the refund after my check cleared on their end.
Eventually, they agreed to let me keep the loaner for 10 days while waiting for the funds to clear. During that time, I was paying for garage parking in Chicago. I called Brandon to ask if they could send drivers earlier to return the vehicle since I was incurring additional costs. His response was that the drivers would come on Monday morning — the 10th day — and not before.
I waited the full 10 days. On the morning of the scheduled pickup, I called to confirm and was told that one of their drivers had an emergency and they could not make it. They said they would send drivers the next day instead.
At every stage of this process, there were mistakes, delays, or last-minute issues — none of which were caused by me.
This experience was:
Misleading
High-pressure
Disorganized
Stressful
Completely unprofessional
I wasted significant time, energy, and money due to inaccurate representations, poor inspection, repeated paperwork errors, and continued delays in resolving their own mistakes.
If you value transparency, accountability, and respect for your time — especially if you are traveling from out of town — I would strongly recommend reconsidering this dealership.”
K
Jan 1, 2026
Rating:
“Will was fantastic! He was so easy to work with and made this my first buying experience that didn't last hours and was super quick and easy. He found exactly what I was looking for and got a payment alot cheaper than I expected. He's kind, friendly and most important listens to your concerns and questions. The whole process even through the financing part was super smooth. Such a great laid back environment. Would highly recommend and will be going back again when it's time to buy.”
Sean Walsh
Dec 27, 2025
Rating:
“Onboarding salesman Ryan was excellent to work with. He really took his time to test a few different vehicles with me, and was thoughtful in showing me options based on my preferences. Ryan was also working with Justin. Justin handled the pricing with me. He worked with me to get to a price that was appropriate, and wasn't pushy in any way. He was completely honest with the breakdown, and truly didn't try to sneak any hidden fees by me. The whole sales team from Ryan, to Justin, and Greg, who finalized financing, were phenomenal. Absolutely would buy a vehicle here again and again.”