Monument Chevrolet

“I wanted to take a moment to express my sincere appreciation for the outstanding experience my family and I had at your dealership. While the entire team was welcoming and professional, I would especially like to recognize Isaias Rojas for going above and beyond to make our visit truly memorable. We initially stopped by to see a used Ford on the lot, and Isaias gladly walked us over, answered our questions, and took us out for a test drive. After returning, I asked if we could also look at the new Chevy SUVs. We walked the lot several times, taking our time to see which vehicle truly felt like the right fit for our family. Throughout the entire process, Isaias never once pressured or persuaded us. Instead, he allowed us the space to choose what felt right for us, which meant more than I can express. It was a cold night, yet Isaias drove multiple vehicles up to the door so I could comfortably see all of our options. We didn’t finalize everything and leave until after 11:00 p.m., and at no point did we feel rushed or like we were inconveniencing him. His patience, professionalism, and genuine care made all the difference. We ultimately found the perfect family vehicle a new 2026 Chevy Equinox and I couldn’t feel more proud of our decision. The sense of commitment and reliability I felt the moment I drove off the lot reassured me that I am in great hands and truly made the right choice. I have purchased eight vehicles in the past from various dealerships, including high-end manufacturers, and I can honestly say this was the first time I felt not only confident in the vehicle I chose, but also confident that I had gained a dealership I can truly rely on. We already have plans to purchase another vehicle in the coming years for our soon to be college student, and we will absolutely be returning to Monument Chevrolet. It’s comforting to know our family is driving a safe, reliable vehicle and that we are in such good hands. Thank you again to Isaias and the entire Monument Chevrolet team for such an exceptional experience.”

“Be cautious letting the service department here service your vehicles! The techs are severely underpaid & they take it out on the vehicle you depend on! I had a Huge safety concern, my truck had a misfire and was misdiagnosed, they replaced transmission for the fun of it and motor mounts when all it needed was a ignition coil pack, they left my steering shaft bolt loose in the process and left lots of parts off and loose trans bolts, low ATF fluid in a new trans! 3 trips back to back right after getting it back! Then My wife’s suv was serviced a basic thermostat change, and the tech purposely loosened a coolant line on the head in hopes we will go back for another repair. Car overheated a mile after getting back from them! Keep in mind you’re paying $175hr labor! You expect top notch service correct? No sir, this isn’t a GM dealer! It’s a family owned and operated at the lowest cost possible! This Means hire young jiffy lube techs with minimum experience to perform major repairs on your vehicles! I called and spoke with the service manager and to make their 34 day and $7500 mistake better he offered a single $89 oil change! No thanks! I do not want your guys touching my vehicles!”

“My Mother and I went to the dealership to find a car for her. The experience was great! Our salesperson Melissa was outstanding!! Her level of professionalism and patience was phenomenal!! My Mom purchased a car and she loves it!! The finance manager Gilbert was wonderful as well as the Sales Manager who worked really hard to get my Mom a great deal!!! Check them out!!!💕”

“I purchased a pre-owned 2014 F-150 with my son who is serving in the Army, our sales associate, Javier was amazing and went over and above. The truck only had one key, he made sure we got a second one! The rear window defrost didn’t work, he took the truck to ford to get it fixed. He even delivered the truck to our house 45 minutes away. I took the truck to the military base my son is stationed at and he is so happy with his purchase! (My husband and I saw it, my son only saw pictures) We will be back to this dealership in the future! Excellent customer care and support!”

“I recently purchased a vehicle with them and had an incredible experience! The staff was friendly, honest, and really took the time to help me get the car I wanted. No pressure at all, just great service from start to finish. Highly recommend 10/10, and ask for Aaron! Thanks again for making this possible Monument Chevrolet!”