
Google Customer Reviews
Silvio Pierotti
Mar 5, 2026
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“Our experience at Cadillac Pasadena was truly an amazing experience!!!!! My wife and I are in our 70’s, and I have bought a few cars in my lifetime. I can honestly say that buying our car recently at Cadillac Pasadena, was the best experience I have ever had! Two weeks prior to our purchase, we meet Andy Wiesman, on the first day we started looking at different cars. He made a remarkable impression on us! He is a respectful, caring, and knowledgeable young man! Never pressured us in any way. It was a pleasurable experience. He answered every question we had and made us feel extremely comfortable. After talking with him and looking at some cars we left, with him giving us his number, in case we wanted to meet with him again. On our way home my wife and I talked about what a pleasure it was meeting Andy. We visited other dealerships after our visit to no avail. We then agreed to call Andy and revisit with him. He helped us find the car we were very comfortable with, and went in to office to discuss a deal. That’s when we meet Jonathan Kyle the general sales manager, who combined with Andy, made our buying experience super special!!!!!”
Sarmen Tavoosi
Feb 5, 2026
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“I took my mother’s vehicle to Cadillac Pasadena for its first service appointment, and the experience truly exceeded expectations.
The newly remodeled dealership looks fantastic — bright, refined, and thoughtfully designed. It feels upscale without being overwhelming, and you can tell real care went into the renovation.
Joseph was my service advisor, and he did an excellent job. He was knowledgeable, courteous, and kept me well-informed throughout the visit. Everything was handled efficiently, and the process felt seamless from check-in to pickup.
Even the waiting experience was enjoyable — they serve really good coffee, which was a nice touch while I waited.
Overall, a polished and professional experience. I felt well taken care of and will absolutely return for future service needs.”
Marcus Baisley
Jan 1, 2026
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“Thank you Cadillac of Pasadena for an awesome car buying experience! Gone are the days of hours on hours spent at the car dealership when buying a car here. Derek, our salesperson was knowledgeable, patient, and most importantly, honest about each question or concern my wife and I had about each vehicle. We finally decided on the 2026 Cadillac OPTIQ. No more than 2hrs later, my wife was looking great in her new car!! Thank you to all the great staff! You guys made this the easiest car buying experience EVER. Happy New Year!!”
Roots
Dec 24, 2025
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“I had an incredible experience leasing a car from the Cadillac Pasadena dealership. From the moment I walked in, the dealership looked absolutely amazing, modern, sleek, and truly cutting-edge. The entire process was smooth from start to finish.
Cham, our sales representative, was outstanding: extremely communicative, professional, and attentive to every detail. The manager, Jonathan, was equally involved and made sure everything went seamlessly. Negotiations were straightforward and stress-free, and before we knew it, we were cruising away in an outstanding new Cadillac.
I also want to express how truly thankful we are to Jonathan, the General Manager at Cadillac. He went above and beyond by helping us return our lease at a different brand’s dealership. Thanks to his help, we won’t be charged any extra fees for returning that vehicle. That level of support and customer care is rare and deeply appreciated.
This was easily one of the best car-leasing experiences I’ve ever had. Highly recommend Cadillac Pasadena and their team!”
Juan Ruvalcaba
Nov 26, 2025
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“Lyriq Sport. We had outstanding service for the purchase of our Cadillac Lyriq. Vanessa was so kind as to come to our home to handle the final paperwork. She took her time and explained clearly both about how the car worked and the lease agreement.
The car's maneuverability is exceptional both on straight highways and curved hills. It has been extremely easy to adjust to a fully electric car. The luxury of the car and all its extras are exceptional.”