Ken Ganley Hyundai Parma

“We have purchased nine cars leased one bought from Brook Park Hyundai dealership. I walked in on Wednesday by myself and I was treated very well greeted very friendly. My man Graig took care of me. It was the most easiest process I traded in my lease for a new lease new car they gave me exactly what I needed exactly what I could afford. Finance Manager Was very fast, helpful and completed everything to our satisfaction of course we’ll be back in two years. Thank you guys everyone there. Name is TOBBY his name, the guy that leases us our cars”

“Just a great overall experience. Was able to negotiate the price with my salesperson Jared and the entire process was quick and painless. They did an exceptional job detailing the car for me, putting all the equipment together and even taking care of the plates. The thing that stuck out to me was in the process of detailing the car they found a very, very small imperfection in the windshield and pointed it out to me and set up an appointment to replace the entire windshield. I don’t think many dealerships would do that! Will definitely be a repeat customer!”

“I came in I came in Saturday for two flat tires spoke to the service manager Jon due to them wrecking my car in the front panel. He cussed at me and yelled at me and told me he is not going to fix it overtake responsibility. It will not help in any resolution. It will not contact the general manager for help horrible service, horrible people.”

“I bought a used car here last Saturday, and the whole experience was excellent. This dealer is very straightforward — the price includes only what’s necessary, with no random add-on fees. Cory, the salesperson, was extremely helpful, warm-hearted, and patient. He really went above and beyond; no matter how small my questions or requests were, he always checked, followed up, and provided support. Manager Chris was also great to communicate with and provided all the vehicle documents and proof I needed. As for the car itself, it matched the online listing perfectly and drives without any issues. I’m very happy with it. I’d definitely recommend anyone interested in a Hyundai to come visit this dealer and see what they have.”

“Gus, Max and Neal are great, Max is an amazing agent and they made sure I was satisfied with my new Hyundai Santa Fe XRT they treat you with respect and make sure that you are happy with your purchase,. I would and have recommended other family and friends to this Dealership. Ken Ganley of Parma. 10 Stars”