Napleton Northlake Kia

“Dickerson Albert was fantastic to work with. He was patient, kind, and thorough throughout the entire process. I never felt rushed or pressured, and he gave me the space I needed to make the right decision. He handled everything professionally and made what could have been a stressful situation feel smooth and manageable. I’m really happy with my vehicle and grateful for the experience. I would definitely recommend Albert and the team at Napleton Kia of Northlake if you’re looking for a new or used vehicle.”

“⭐⭐⭐⭐⭐ Outstanding Experience from Start to Finish! Highly recommend!!! A++++ I had an amazing experience purchasing my 2021 Kia Sorento, and I can confidently say this dealership truly goes above and beyond. Roman, our salesperson, was exceptional. He genuinely listened to our needs, provided excellent customer service, and was incredibly knowledgeable throughout the entire process. We never felt pressured—only supported and well-informed every step of the way. Mike D., in finance, was just as impressive. He was extremely patient, took the time to answer all of our questions, and explained everything clearly so we felt completely comfortable and confident with our purchase. I also want to give special recognition to Andrew in Service. He did an outstanding job servicing my 2017 Kia Sorento, and that positive experience is actually what led me to upgrade to the 2021 Sorento. From service to sales, the entire process was smooth, stress-free, and reassuring. Because of the trust and care we received, I sent my mom to this dealership—and she ended up driving home in a 2022 Kia K5. They took great care of her as well. My husband was so impressed with the professionalism and honesty that he also purchased a 2021 Kia Sorento. That alone speaks volumes. If you are looking for honest, knowledgeable, and genuinely caring people, look no further. Ask for Roman, then Mike D.—they will absolutely take care of you. Thank you all so much for everything!!!”

“I had a great experience at Napleton’s Northlake Kia Dealership. The process was smooth, well-organized, and handled with professionalism from start to finish. Val was excellent to work with—knowledgeable, courteous, and attentive. He explained everything clearly, respected my time, and made the entire experience easy and comfortable. I highly recommend Napleton’s Northlake Kia, and especially Val, for anyone looking for a straightforward, stress-free car-buying experience.”

“Luke has been the best sales rep I have ever had the pleasure to work with! Extremely down to earth person, super friendly and knowledgeable, and knows how to get a deal done to fit all your needs and requests! Do yourself a huge favor and ask for Luke whenever you’re ready for your new dream vehicle!”

“⭐⭐⭐⭐⭐ Excellent Service! I had a great experience at Kia on Northlake Blvd in Palm Beach Gardens. Val provided outstanding customer service—professional, friendly, and very knowledgeable. He made the process smooth, stress-free, and truly enjoyable. I highly recommend asking for Val if you’re looking for top-quality service. Definitely a 5-star experience!”