Heritage Subaru Volkswagen

“I had a wonderful experience at Subaru Owings Mills. Nikki French was extraordinarily kind and attentive. They went above and beyond to help me address the needs of my car and weigh purchase options on my next vehicle. If you go to this shop, talk with Nikki! The technician was also very helpful. They carefully noted all of the areas of concern on my car and the logic behind each repair. Terrific service!”

“Our family has purchased so many vehicles over the past 10 years, and we can honestly say we have never had such a pleasant car-buying experience. A friend recommended this dealership to us, and we have absolutely zero regrets about making the 6-hour drive from Connecticut. We would do it again without hesitation for our next Subaru purchase. Our sales consultant, Katie McGehee, and the store manager, Shawn Davie, was exceptional. Katie genuinely felt like a trusted friend guiding us through the process. From start to finish, everything felt transparent, smooth, and stress-free. Shawn went the extra mile and jumped through countless hoops to track down the exact Forester we wanted, in the exact color we wanted. If you’re looking for a dealership with great people and great service, I highly recommend Heritage Subaru Owings Mills!”

“I had a fantastic experience with the service department here, especially working with Bill Middleton. After a recent service on my 3.6R Legacy, a minor follow-up issue arose. Bill and the team showed immense integrity by standing behind their work and taking care of it immediately without question. It's great to find a dealership that prioritizes the customer relationship and honesty. They’ve earned my trust and my future business. If you’re looking for a service department that actually has your back, go see them!”

“Excellent Experience at Heritage Subaru Owings Mills! I recently purchased a 2022 VW Taos from Heritage Subaru Owings Mills on 11/21/25, and I couldn’t be happier with the experience. From start to finish, the team went above and beyond to make sure I drove away in a great vehicle and an even better opportunity. A special shoutout to Makya Burden (Sales & Leasing Consultant) and Josh Jones (Finance Manager). Both were absolutely exceptional, professional, patient, and genuinely dedicated to helping me find the right fit. Even though the original vehicle I arrived for had already been sold, they didn’t miss a beat. They worked quickly, offered solid solutions, and ended up getting me into a fantastic Taos that I’m extremely satisfied with. Makya and Josh even stayed past closing to make sure everything was finalized and that I had what I needed before leaving. That level of commitment and customer care is rare these days, and I truly appreciate it. If you’re looking for a dealership with great people and great service, I highly recommend Heritage Subaru Owings Mills!”

“This was by far the best car buying experience I have ever had. There was no pressure. I felt listened to and respected. There was no feeling like I didn’t know what I wanted because I was a woman. The staff was friendly, the finance negotiations were top notch (and got me a low interest rate!!) and everyone I encountered was personable and seeking to help me buy my new “I have arrived” car.”