West Herr Kia

“Manny is one heck of a salesman! Not only did he help us find our perfect family vehicle, his customer service is impeccable. We stopped by this afternoon for an oil change on our KIA Carnival. We enjoyed another friendly conversation with Manny while we waited on our car. Little did we know, our three year old son left his precious stuffed animals behind. Hours later, Manny drove out to South Buffalo to personally deliver my son's stuffed animals. He is a one of a kind person and we strongly encourage anyone to work with him at West Herr KIA. Go Bills.”

“I had a great experience purchasing my Kia Sportage from West Herr. The entire process was smooth, straightforward, and refreshingly low stress. John S. from Subaru was incredibly helpful and made sure everything was clear and easy from start to finish. When it came time to finalize the Kia purchase, Rich Kelly stepped in and was fantastic to work with. He was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle without any pressure. Between John and Rich, the handoff was seamless and the whole experience felt well coordinated and customer-focused. I’m very happy with my Sportage and would absolutely recommend West Herr and this team to anyone looking for a positive car-buying experience.”

“Salesman: Rich Miller i was in the market to get a new car and i was determined to start the new year off with it! after visiting and calling a few dealerships, the moment i stepped into West Herr Kia, i knew this was where i was going to settle… our salesman, Rich Miller, was absolutely wonderful to me and my father! he was so welcoming, friendly and accommodating throughout the entire process. he always offered us snacks and refreshments, checked in on us whenever there was a short wait, and made sure we were comfortable every step of the way. just overall extremely attentive, personable and thoughtful. Rich speaks with such a calm demeanor, and that’s especially important because it really makes u feel safe during the whole stressful car buying process! he genuinely went above and beyond for us, helping in every way he could. i could tell he really fought to get the APR on the car i wanted down to 0%, especially knowing it was important to me for religious reasons. that alone speaks volume about his integrity & how understanding he is. i can tell Rich has outstanding work ethic with the way he carries himself & how dedicated he is to his work! after he thoroughly discussed all the different options, models, trims, specs etc, i made my decision and i was able to get everything i ever wanted in a car AND MORE all thanks to him. i truly wouldn’t want it any other way! he created such a comfortable environment for us during the few days we were there—never did i feel rushed, stressed or pressured during my entire experience. if you are checking out cars at West Herr Kia, definitely reach out to Rich Miller for all your inquiries!! CAR REVEAL 🫶🏼 my 2026 kia sportage sx prestige hybrid awd with carmine red interior ”

“Rich Miller was outstanding to work with. He was extremely knowledgeable without ever being pushy, and he truly knew the vehicles inside and out. He had no problem showing us multiple different options and took the time to make sure we were comfortable with our decision. This was honestly one of the best car-buying experiences we’ve ever had. Rich even took extra time to help set up the app on my phone, which made a big difference. On top of that, he was great to talk to and shared his background as a former football player at Kansas University, which made the experience even more enjoyable. It was also pretty cool to have the president of West Herr, Scott Bieler, come over and sit down to chat with us for a bit a really nice, personal touch that you don’t get everywhere. Now it’s time to enjoy my new 2025 Kia Telluride. GO BILLS!! 💙❤️🏈”

“My first experience with this dealership and it was great. The dealership was in Buffalo and I lived in Syracuse. They answered all my questions in a timely manner negotiated a good price and delivered the vehicle in 24 hours after we agreed a on the price. I have been buying cars for years, but this experience was the best. My thanks to Brian and Josh for their efforts to achieve this deal.”