Saybrook Ford Inc

“I had an outstanding experience at Saybrook Ford! From start to finish, the entire team made the process smooth, enjoyable, and completely stress-free. Anthony went above and beyond to make sure everything went perfectly—he was friendly, knowledgeable, and truly cared about making my experience great. He made the buying process simple and straightforward. I was able to My dream vehicle. A big shoutout as well to Joe and Will, who took the time to give me a full, in-depth walkthrough of my brand-new Ford Raptor. Their attention to detail and patience while explaining every feature made me feel completely confident and excited about my new truck. If you’re in the market for a new vehicle, I can’t recommend Saybrook Ford enough. The professionalism, customer service, and genuine care for their customers are top-notch. I’ll definitely be coming back for future purchases! Can’t thank you enough! Thank you Anthony! Will and Joe!”

“Saybrook Ford always takes great care of me & my Jeep! I recently brought it in for service after an unnerving noise began, & they were quick to diagnose the issue & had it fixed the next day. They even gave me a loaner car for the night while they waited for parts to arrive which made my life much easier! They have Jeep certified technicians on staff & I trust them fully with my vehicle & its repairs. Highly recommend!”

“So happy with our experience with saybrook ford! Marc and Joe were knowledgeable, kind, and went to great measures to make sure we were happy and walking away with the right vehicle. Marc even drove the car 1.5 hours for us to test drive when we said we were interested in a car they had on their lot and I wasn’t sure when we’d be able to make it down there. Out of all dealerships I’ve dealt with this one has been the most trustworthy and reliable”

“If I could give this place a negative star I would. The General manager was nothing but a liar. Told me I was getting more for my trade. Came out to be 3k less than I was told. Excuse after excuse as to the finance guy moved numbers around and didnt. Asked for a spray in bedliner and cover. They added 3 other services that cost me an additional 3k. Found a few paint defects that still have not been taken care of on a $115000 truck. It was there 3 times and still is the same. I would not suggest this place to my worst enemy. I am to the point I will be contacting Ford and Rousch directly.”

“My husband recently purchased a brand new Ford Raptor from Saybrook Ford and I can’t say enough about the incredible experience we had working with Andrew, the General Manager. From the very beginning, Andrew was patient, professional, and truly went above and beyond to make sure everything went smoothly. Even though my husband had several local dealerships closer to us (in New York) he chose to make the four-hour round-trip drive to work with Andrew because he came so highly recommended by friends—and it was absolutely worth it. His knowledge, attention to detail, and commitment to customer service are unmatched. He made the entire process stress-free and enjoyable, which is something you don’t always find when buying a vehicle. If you’re looking for top-notch service and someone who genuinely cares about making sure you’re happy with your purchase, I highly recommend reaching out to Andrew. Hubby couldn’t be more thrilled with his new truck and the excellent service we received! We’ll definitely be back for more vehicles!”