
Google Customer Reviews
Vugar Karimov
Jan 18, 2026
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“I couldn’t be happier with my recent purchase of a QX70 from Infiniti of Norwood! The entire experience was outstanding, and a big part of that was thanks to my sales consultant, Michael H. He was incredibly professional, knowledgeable, and attentive, making the process smooth, enjoyable, and stress-free from start to finish. I truly appreciate his dedication, clear communication, and excellent customer service. I am absolutely thrilled with my QX70 and very grateful for such a great buying experience. I highly recommend Michael H. and the Infiniti of Norwood team!”
Renee Mahoney
Jan 4, 2026
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“I recently purchased a QX80 at Infiniti of Norwood. I was able to find the perfect vehicle and the entire process was wonderful. We were especially impressed with Andrew who handled our sale. He was friendly, knowledgeable and did a great job communicating through the completion of the sale/pick up. He even offered to help me out on his day off! We will definitely be back and recommend Infiniti of Norwood to family and friends.”
Annie LeBlanc
Dec 23, 2025
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“We had a truly wonderful experience at Infiniti Norwood. From start to finish, we were treated with professionalism, honesty, and kindness. Jon, our sales representative, was transparent, trustworthy, and genuinely felt like he wanted what was best for us—not just to make a sale. He made the entire process comfortable and easy to understand, especially as this was our first lease.
The finance department was just as great. Mike was quick, easygoing, and never made us feel pressured or pushed into extended warranties, which we really appreciated.
This was a great first leasing experience, and I sincerely hope it won’t be our last with Infiniti Norwood. Highly recommend!”
Michelle Mercurio
Dec 19, 2025
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“I had a great experience purchasing my used Jeep Wrangler from Infinite of Norwood. The team was incredibly helpful and diligent throughout the entire process. They followed up at every step, kept me informed, and made sure everything went smoothly from start to finish. I never felt rushed or pressured, and they were always available to answer any questions I had. Overall, it was a stress-free and positive car-buying experience. I would highly recommend Infinite of Norwood to anyone looking for a reliable vehicle and excellent customer service.”
Michele Markley
Dec 5, 2025
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“I had an outstanding experience purchasing my car at Infiniti of Norwood. From the moment I arrived, I was welcomed by the staff. They were knowledgeable and focused on helping me find the car that best fit me and my needs. My sales rep, answered every question I had and made sure I was comfortable before encouraging me to test drive a few cars. I felt relaxed and not pressured to buy anything. When I finally chose a car, a QX55, I decided to finance it at the dealership as the finance department was equally helpful, making completing paperwork quick and stress-free. From past experience at Infiniti of Norwood, I do know the service department team is also friendly, efficient and trustworthy. They always made sure my previous car was well taken care of, so I will definitely be coming back with my new car. I would highly recommend anyone looking to purchase or service a car, to do so at Infiniti of Norwood!”