Fred Martin Motor Company

“Our sales guy was great! He listened, he engaged and he answered all of our questions. Unfortunately we didn't like the dealership sales approach as we felt like they were either a little dishonest or lazy/sloppy in their advertising. Online specifically. We were looking at used trucks and about half of the trucks have the Banner "Limited Lifetime Warranty" and the others did not. So when I like a truck that has that banner, I would expect that they would post that only on vehicles that apply...not leave it up to me to ask the dealership what the "fine print" is. Anyway, because of this we decided to go elsewhere. Its 2025 and its a time where car shopping by most dealers is easy. Perfect information at your fingertips. Not my experience here, I shouldn't have to dig to get the details or fine print. Management is making it hard for their sales team to do business the right way in my opinion. Otherwise, very clean dealership, great inventory and again, our sales guy was awesome. I just don't fee comfortable now buying from them as there are too many other options out there.”

“Never leave here with a feeling of being taken for a ride.”

“Taylor B and I had a phone conversation. I saved $165 because Taylor was honest with me about my car's "issue," which wasn't really an issue. To be honest, the biggest thing was that he saved me time. I am not car intelligent, so I've had a lot of workers at other auto dealerships try to blind me. I was therefore rather surprised to have a kind supervisor assist me in saving money. I can say that it undoubtedly made a difference in my day. I've already told my folks about the excellent phone support I received. When I go in to get work done on my automobile, I will most certainly ask to see him.”

“Low pressure sales”

“Can't get anyone to answer the phone in the service department. Not thrilled about driving up there just to ask a question.”