Banister Nissan of Norfolk

“Really nice folks. I can tell that they care about their customers. Unfortunately, their pricing is a bit deceptive. They posted an Armada online at a really great price. Once we started the process of working through the numbers, I noticed an extra 10k added. When selling ALL cars, they add a required "Banister Cares" service agreement. This makes what was a great price a fair price. It was a waste of time. I am more than willing to change my review if they can show evidence of more transparent online pricing.”

“This is my vehicle that was purchased the day after Christmas. My salesperson was Darius Rudd. He was a genius when it can to running numbers and getting me in my Christmas/Birthday gift to myself. My 2025 year was not the best but it finished with Bang. I love MY whole TEAM at Banister Nissan of Norfolk. ( Dominic Harper. Mr Butch, Darius Rudd and Melleny Hobbs)”

“Zach was amazing and everyone I talked to the day I purchased my new car. I’m so in love with my new car. All my vehicles have been used never new and you were able to get me into a brand new car. I’m so happy. Thank you for making me feel like family and not treating me like a random customer you need to sell a car to. No pressure to purchase at all. Thank you for that. I’m really happy to be apart of the Banister family.”

“Derek Staley at Banister Nissan of Norfolk did a phenomenal job! He did more than just sell me a car, he gave me a piece of mind. He was patient, transparent, and saw my need and worked to find the right car at the right price! The car buying process has been a very stressful one, but Derek showed me that it didn’t have to be and I am truly grateful and happy with my purchase! Thank you Derek for making my daughter’s Christmas!”

“I have been going to Banister for the past year to service a used Murano that I bought. Their service department is awesome. When servicing the vehicle didn't make sense anymore. We decided to buy a newer vehicle. We went into Banister and worked with Derek Staley. Derek worked with us patiently and helped us to where we actually bought a brand new 2025 Murano. It's hard to believe in today's day and age that it's better to buy brand new than a 1-year-old car. But Derek showed me that buying new was a much smarter investment. The new Muranos are gorgeous inside and out. The interior of the vehicle has been updated as well as the exterior from last year. It's like sitting in a spaceship. It drives like a dream, it's an absolutely incredible vehicle. Derek and Dalphus we're awesome to work with and were a great help with everything. Thanks for everything, I highly recommend Bannister! All their people are so nice and helpful from service to sales.”