
Google Customer Reviews
yvette royster
Jan 6, 2026
Rating:
“This is my vehicle that was purchased the day after Christmas. My salesperson was Darius Rudd. He was a genius when it can to running numbers and getting me in my Christmas/Birthday gift to myself. My 2025 year was not the best but it finished with Bang. I love MY whole TEAM at Banister Nissan of Norfolk. ( Dominic Harper. Mr Butch, Darius Rudd and Melleny Hobbs)”
Selly M.
Jan 4, 2026
Rating:
“We had a good experience at Banister Nissan in Norfolk. Rudy was kind, patient, knowledgeable, and very hospitable throughout the process. He clearly cares about his clients and wants to make sure they’re comfortable and informed when making a decision.
I also want to acknowledge Melleny in the finance department. She helped make the finance portion smooth and easy for us to understand. Together, they helped move things along and made the overall process manageable.”
Tameka Robison
Dec 30, 2025
Rating:
“Zach was amazing and everyone I talked to the day I purchased my new car. I’m so in love with my new car. All my vehicles have been used never new and you were able to get me into a brand new car. I’m so happy. Thank you for making me feel like family and not treating me like a random customer you need to sell a car to. No pressure to purchase at all. Thank you for that. I’m really happy to be apart of the Banister family.”
De Hewitt
Dec 18, 2025
Rating:
“Derek Staley at Banister Nissan of Norfolk did a phenomenal job! He did more than just sell me a car, he gave me a piece of mind. He was patient, transparent, and saw my need and worked to find the right car at the right price! The car buying process has been a very stressful one, but Derek showed me that it didn’t have to be and I am truly grateful and happy with my purchase! Thank you Derek for making my daughter’s Christmas!”
Chris Parker
Sep 20, 2025
Rating:
“I have been going to Banister for the past year to service a used Murano that I bought. Their service department is awesome. When servicing the vehicle didn't make sense anymore. We decided to buy a newer vehicle. We went into Banister and worked with Derek Staley. Derek worked with us patiently and helped us to where we actually bought a brand new 2025 Murano. It's hard to believe in today's day and age that it's better to buy brand new than a 1-year-old car. But Derek showed me that buying new was a much smarter investment. The new Muranos are gorgeous inside and out. The interior of the vehicle has been updated as well as the exterior from last year. It's like sitting in a spaceship. It drives like a dream, it's an absolutely incredible vehicle. Derek and Dalphus we're awesome to work with and were a great help with everything. Thanks for everything, I highly recommend Bannister! All their people are so nice and helpful from service to sales.”