Dalton Subaru National City

“Arturo is the best. So happy with my entire experience. He’s a wonderful and kind person who made me feel respected and gave me a great day. Love my new Subaru Crosstrek”

“This place doesn’t even deserve 1 star! ‼BEWARE‼to all my fellow Subaru peeps that have custom rims DO NOT take your car to this spot to be services. I took my car in for the routine maintenance and ended up with broken lug nuts and broken studs. You would think they would have fixed what they did but instead they started to play the blame game blaming the last Subaru dealership. My rims were perfect before taking the car in. I don't understand why they didn't call me to ask where the socket key was for the lug nuts but instead decided to use their own. The manager was rude and condescending. Another manager came out and said they would cover the costs to fix things but once they got the invoice of what it would cost they stated they would only cover cost of the part but would not fix the studs they broke and claimed they do not touch aftermarket rims. Well if that were the case they should have never touched my rims to begin with and they should have never taken it upon themselves to try to remove the tires without the proper lug nut key. They do not value their customers and they definitely have no knowledge of custom parts. STAY AWAY FROM THEM especially if you’re someone like me who puts their hard earned money into their car looking good.”

“They gave us an excellent service here at Dalton Subaru National City when we bought a car. They are friendly and accommodating Mr. Corral and Mr. Koo are the one who assist us from the test driving to a good financing deal.We are satisfied and happy that we chose Dalton Subaru.”

“I am a 2020 Forester owner and had been searching for a second vehicle for our household for quite some time. I found this and three other dealerships through Consumer Reports, and once I reached out, Andy from Dalton Subaru contacted me promptly. From the beginning, the entire process was handled via text, which I really appreciated since I don’t really like long sales pitches. Andy was extremely responsive, transparent, and provided all the information I requested without hesitation. At one point, I honestly wondered whether he was acting as my agent or dealerships — that’s how helpful he was. Meanwhile, other dealerships were insisting that I come in just to “talk numbers.” That approach feels like a trap for me. When I finally visited the dealership, the car was already prepared and ready to go. We took a test drive and moved straight into the paperwork. Everything that had been promised beforehand was honored exactly as discussed. There were no surprises, no pressure, and no unnecessary add-ons pushed on me. From walking in to driving out, the entire process took about 2 hours, and most importantly I left with zero regrets. Now, we the second Forester. Huge thanks to Dalton Subaru, especially Andy and Moses for making this such a smooth and professional experience.”

“This Dalton dealership is the absolute BEST when it comes to how customers are treated. They exude Customer Service. From the time I arrived I was greeted by sincere concern and promise to help, and they followed through on every promise. I visited Dalton Subaru in prior years when it was Frank Hyundai, and some of the same staff are still at Dalton, still friendly, and willing to get you into the vehicle you want with the extras you desire. I am so less stressed thanks to Dalton Subaru staff. Thank You!!!”