
Google Customer Reviews
TESONYA WHITE
Mar 2, 2026
Rating:
“It was a very pleasant buying experience. The young man (KaVonte) that answered my phone call was very pleasant, respectful and helpful. I have never purchased a vehicle from another state and KàVonte made the sale smooth! His politeness was the main reason I decided to purchase from this dealership. Not to mention they had the car that I wanted!!!”
Obie Blackmon
Feb 10, 2026
Rating:
“I don't like being sold anything. In the end, that's why Heritage Cadillac got my business. I found a car I liked online but it was out of state. I sent online inquiries to several dealers including Heritage Cadillac. Mr. Jamari Byars from Heritage called to see how he could help. He made himself available, but he was not pushy. I asked for a video walk around and within minutes, I received a link with full video of the inside and outside of the vehicle. When another dealer lowered their price on the same model, Jamari moved swiftly to adjust the price at Heritage as well. Loved the continuous communication. I was in the driver's seat the entire time. It was refreshing to meet a personable salesman. I sincerely appreciate the outstanding service. If you're looking for a newer vehicle, I highly recommend speaking with Mr. Jamari Byars at Heritage Cadillac in Morrow GA.”
Vicki Jackson
Dec 15, 2025
Rating:
“Wow what an awesome experience from the General Manager of Sales, Derek, the Salesman Ki-Don to the Financial Manager; super professional, kind, generous, friendly and very informative. This has been my best experience ever in car buying. If I could give 10 stars I would. Please go by Heritage Cadillac in Morrow and ask for either one of them. You will not regret it. That being said, I drove off in a 2026 Cadillac C 5….. Good Customer service a plus for me and EXCELLENT customer service is what you will get at Heritage Cadillac Morrow Ga!”
Jon Head
Nov 23, 2025
Rating:
“I want to share what an outstanding experience I had purchasing my 2025 Cadillac Lyriq Luxury 3 AWD from Heritage Cadillac in Morrow, GA. My salesperson, John Wilson, delivered one of the best car-buying experiences I’ve ever had. John was exceptionally professional, patient, and knowledgeable about every detail of the Cadillac brand and the Lyriq specifically. He answered all of my questions with confidence, never pressured me, and ensured I felt comfortable and informed throughout the entire process. It’s rare these days to find a salesperson who combines expertise with genuine customer care, but John absolutely did. I would enthusiastically recommend him to anyone considering a Cadillac. Heritage Cadillac is very fortunate to have him!”
Soldier Girl
Nov 16, 2025
Rating:
“Let me start by highlighting Dario, because the man wasted no time. He reached out to me immediately, sent me the websites, and had the full inventory in my hands within minutes of our first conversation. Professional, quick, and on point.
Then there’s Derek, who met me at my car the moment I pulled up. No standing around, no awkward waiting — straight to business. He walked me right over to the exact vehicle we talked about. I love efficiency, and he matched my energy perfectly.
And now… FRANKIE. Listen, BIG shoutout to Frankie because he gave me the best car-buying experience I’ve ever had in my life — and trust me, I’ve purchased plenty of vehicles in different states during my 27 years of military service. But I have never experienced the kind of red-carpet treatment I received yesterday.
I walked in looking for a simple gas-powered sedan… and walked out with a brand-new electric Lyriq that I am absolutely in love with. The way Frankie broke everything down — headlights to taillights, interior to capabilities, power to performance — he made the switch to EV feel comfortable, exciting, and completely stress-free. I had doubts, I had questions, I had my skepticism, but he eased every concern with patience, knowledge, and genuine care.
By the time he finished explaining everything, I was sold — and proud of myself for stepping into something new.
The finance department had already worked my numbers the day before, so when I arrived they said, “Ms. Smith, pick anything you want. If it’s not here, we’ll get it.” Only for me to find out the very vehicle I wanted was sitting right on the showroom floor waiting for me. Talk about alignment!
From start to finish, this was a first-class experience. Heritage Cadillac showed professionalism, hospitality, expertise, and most importantly, respect. As a woman, I never once felt talked down to, rushed, or made to feel uncomfortable. They treated me like a valued customer — period.
I am BEYOND PLEASED with my new vehicle and even more impressed with the team that made it happen. I highly recommend Heritage Cadillac. This level of service deserves recognition.🙌🏾🙌🏾
CLASS ACT!!!”