Lee Edwards Mazda

“Best dealership ever! They made the process easy and convenient! All the employees were so kind and helpful! I would rate 10 stars!!”

“Had a great experience at the services department. Everything was taken care of smoothly and I was provided with a loaner vehicle during the maintenance. I really enjoyed bringing my vehicle here.”

“⭐ 0 Stars – Unacceptable Experience with Mazda of Monroe, Louisiana Review: I am John, and if possible, I would give Lee Edwards Mazda of Monroe zero stars. My experience was extremely disappointing and raises serious concerns about how this dealership operates. Here is what I experienced: 1. Mazda refused to share any of the financial numbers they ran on my behalf. 2. I was asked to sign paperwork, and only afterward did I find out they were running my credit without fully explaining what I was authorizing. 3. They would not provide the actual prices of their vehicles at any point in the process. 4. After being denied, they gave me no written explanation, no letter, and no official details only a verbal statement saying, “you weren’t approved.” 5. I spent the entire day there from 8:00 AM to 5:00 PM, watching employees walk past me without updates, only for someone I had not even worked with to eventually tell me I wasn’t approved. 6. It felt intentional, as though they ran my credit multiple times just to lower my score and prevent me from seeking financing elsewhere. 7. Employees openly talked negatively about other clients in front of me. 8. It appeared that customers were judged based on appearance, which seemed to affect who was approved for a vehicle. 9. During a test drive, an employee drove recklessly, flooring the car and speeding down Millhaven Road. This frightened both myself and my wife, and afterward, the employee lied about the vehicle driving itself. 10. Mazda knew we had the funds available but pushed for a larger down payment. When we refused, they refused to sell us a car. This was an extremely frustrating and unprofessional experience. I am leaving this review to make others aware of these practices and to encourage potential buyers to be cautious when doing business with Mazda of Monroe. IT IS MY INTENTIONS TO PURSUE LEGAL ACTION AGAINST THIS COMPANY”

“Amazing staff, the master technician on hand is the most professional and knowledgeable tech you'd hope to have work on your car. Amazing experience. They know everything about these cars”

“I never thought I'd write a review for a car dealership or the person who sold me a car, but from a customer service standpoint the team at Lee Edwards (specific shout outs to Larry Jenkins and David Howell) constantly goes above and beyond what I ever thought was possible. High five you guys! I won't buy a car from anyone else...unless you retire! 500 stars!”