The Walker Auto Group Inc

“Still waiting on my title three months after purchasing a used car and paying in full. Can't get the title lady (Stacy) to return my calls. Sales guys are nice and will at least speak with you, but they often make empty promises with no follow-up. Complaint is in process with the attorney general, and BBB is next. My recommendation: Avoid this dealership and take your business somewhere more reputable.”

“My wife and I had the best experience with Tai Tran, and Walker Mitsubishi! This was our first brand new car purchase, and the process couldn't have been smoother. Tai worked with me all morning, since we live an hour and a half away, to finalize the deal and then made the process quick and efficient when we made it in to town. He even helped me personally install the accessories for the car, when they came in the next week! Talk about going above and beyond for the buyer!!! I absolutely LOVE my new Mitsubishi Eclipse Cross! Thanks Tai, & Walker Auto Group!!!”

“I came back to Walker after an auto accident totaled my first Rav 4 from the dealership. Once again I was fortunate enough to work with Rick Logan and Jeremiah Wooten. I am so thankful for both of them, Rick in finance and making the whole process so easy as a customer. Thank you to Jeremiah for walking me through the new features on my vehicle and making sure I feel safe before leaving the lot. I even was able to hook up my new vehicle with some awesome wheels thanks to Josh Vincent. I certainly feel like family when I’m at Walker.”

“As a first time car buyer, I was excited to purchase my first vehicle and came across a car at this dealership. Purchased a car from Walker Toyota only for it to break down on me on the 5th day of ownership. When purchasing, the salesman assured me it had been serviced and a 150 point inspection had been done. On the 5th day of ownership, the vehicle had gone limp mode. I called the dealership and they told me to take it to a Toyota dealership near me. When the mechanic looked at the vehicle, he found bare wires from an aftermarket tuning chip that was installed incorrectly by the previous owner. He explained that this was something that should not have been missed during inspection. When I called the salesman at this dealership, he told me that since it was a used vehicle, they failed to do an inspection as well as a service before selling me the car. The mechanic at my local Toyota dealership was able to kindly help me as well as temporarily fix the problem. After 3 days, the vehicle went back into limp mode and would not operate. I contacted Walker Toyota once again and failed to receive an answer. After finally getting in touch with Eddy(the sales manager), he explained that it was out of control since it had passed 30 days of ownership. I had expressed my concern about the vehicle much sooner than 7 days as well as 30 days but was rarely able to get in touch with somebody who worked there due to a lack of customer service. I was left without a vehicle for over 3 weeks in my first month of ownership. Eddy explained that he won't be able to do anything and I am going to be charged for the repair of the vehicle due to their incompetence. I do NOT recommend this dealership.”

“Thank you so very much to the very bottom of our hearts to Randy Kepperling. From the minute we got out of our car he was outside and introduced himself. He walked us in to the building welcomed us to refreshments made us feel like home. We have been burned by so many nasty people at other places it was refreshing to talk to an kind gent. Did not pressure us, showed us the car fax with out us asking. Randy was open and honest. My family looked at a few options and he glady allowed us to take time to look at the vehicles. The second vehicle which was a 2003 Corolla (nice clean runs smooth), Randy took us on an awesome test drive. Came back and he led us every step of the way through the process. We even got to negotiate a reasonable price! All the people here are very personable. I love my first Toyota. I highly recommend this dealership.”