
Google Customer Reviews
Juan Arguelles
Nov 15, 2025
Rating:
βI recently bought a 2024 Buick Envista and had the absolute pleasure of working with Ailady Resendez. From the moment I walked in, she made everything easy, stress-free, and enjoyable.
Ailady listened carefully to what I was looking for β the features I wanted, my budget, and how I planned to use the car. She offered great options, explained everything clearly, and never made me feel pressured. Her knowledge about the Envista and other models was impressive, and she was honest about what would work best for me.
Throughout the process, her communication was timely, professional, and friendly. Paperwork was handled smoothly, and she made sure I understood every step. After the sale, she followed up to check in and ensure I was happy with my new ride.
Thanks to Ailady, Iβm driving away in a car I love, feeling confident in my decision. If youβre looking for a salesperson who cares, knows her stuff, and treats you like a person (not just a sale), Ailady Resendez is absolutely the person to work with.
Highly recommend! πβ¨β
Cecil Jordan
Nov 15, 2025
Rating:
βWent there on Friday. Got a 2023 Hyundai sonata.
Everything went smooth. They were really friendly and went out of thier way to take care of us. The manager Carlos and sells person Ailady we're very professional and courteous.Helped to the fullest.Got us into the car I wanted. Well we love this place and the he help from Ailady that a week later we go and got another car. This one a 2020 GMC TERRAIN. Can't wait to see whatvis in store a few years from now.. we sure will returnβ
Brandon
Sep 17, 2025
Rating:
βHad an awesome and quick experience purchasing a SUV here. Justin was my salesman and he went above & beyond. Only downfall that I didnβt like was that they marked up the price on the SUV that I was buying about 5k then what it was posted online. On the website it was 30k and when I was in finance they had it for 35k. I told them that was wrong and they should honor the price that was posted on the website. I stopped by the dealership for the vehicle and for the price it was at. Iβve bought cars from Bert Ogden before and they never switched the price like that before on me. Sales manager Mota told me that was if you were paying cash but on the website it says cash and for financing. After fighting them to bring it back down to the original price they lowered it 2k instead of 5k . Oh well it was already late and it was a Saturday so we agreed to a deal. Other than that, my family left the dealership with a new vehicle. ππ½π BMW x5
Thank you Justin πβ
Bianka Jaramillo
Aug 28, 2025
Rating:
βThe staff here is wonderful. Everyone was friendly and welcoming. They made the buying process easy from beginning to end. Justin, our salesman, was great to deal with. Roy from finance was excellent! We will definitely look here first for any future vehicle needs. Thank you Bert Ogden Auto Outletβ
Katherine Davila
Jul 31, 2025
Rating:
βWent to Bert Ogden in hopes of purchasing a family car within budget and Jose made all of that happen, along with others that helped. I couldn't be anymore happier with my purchase. Jose did a fantastic job at helping my husband and I. He was calm and didn't rush us into making a purchase right away. We ended up taking my family car home! Thank you Jose for making it happen and thank you to Bert Ogden Employees!β