Classic Cadillac

“Mark Bondurant was great on the purchase of my certified Cadillac. Made everything go smoothly. Brianna in financing did a great job walking through and explaining everything. I've always been happy with Classic Auto Group that's why I buy my cars there.”

“Great experience buying a car from Classic Cadillac. Don, the sales representative and Nick, the sales manager both went above & beyond to help me make the right buying decision. They were very flexible to work around my schedule. They were patient with my questions. I would highly recommend Classic Cadillac.”

“I want to give the biggest thank you to Gloria at Cadillac Mentor! She made this experience completely seamless with her consistent follow-up and clear communication. She told me she would help me get out of a tough situation — and she truly delivered. This was, hands down, the best car-buying experience I’ve ever had. The level of customer service was exceptional. My mom and I both left happy, and I truly appreciated the thoughtful gift for her — she now has a stylish Cadillac keychain to go with her 2025 XT5 key! Thank you to the entire team, from the sales manager to the finance department. You are lucky to have Gloria. If anyone is looking for a genuine, knowledgeable salesperson who truly cares, ask for Gloria — she will get you into the car of your dreams and make sure you leave with outstanding customer service.”

“My husband and I drove out to Classic Cadillac in Mentor from Lorain County. We saw a few cars that we were interested in. From the moment we met with Zack and the GM Audrey everything went beautifully. While in the process of buying the car the internet was down. Audrey sent us to lunch and had us bring our receipt back so we could be reimbursed. (She sent us to Yours Truly which was also good :). They worked with us for the best price and interest rate. Everything was smooth. Muhammed in finance was also wonderful. We will gladly drive the hour that it takes to buy from this Cadillac dealership again. Nothing but 5 stars all around!”

“This review is regarding a used vehicle purchased at Classic Cadillac. In late August I found an FJ Cruiser for sale with low mileage at Classic Cadillac. I live in Texas and called with a few questions about the vehicle. I was told the frame was “rust free” the tires were like new and the vehicle passed their safety check. I flew up from Texas to buy the vehicle. To my surprise the frame was not rust free but rusty. I did look at the vehicle in their parking lot and asked if we could put it up on a lift for a better look? I was told that wasn’t possible at that time. I should have left but went through with the purchase, I own that. I drove the FJ home and discovered the chassis was loaded with rust, much worse than I thought. In addition, the tires were severely rotted, lots of tread but between the tread there were cracks and rot. I inspected all 5 tires and found they were 10-15 years old. Very unsafe! When I called Classic Cadillac I was told that 10-15 year old tires are fine so long as there’s tread on them! Are you kidding? These people sell cars and think 15 year old tires are just fine? They did offer to buy the vehicle back so long as I drove it back to them. I had put new tires (5) on the FJ and they were not willing to reimburse me for them. We settled with them paying me $1000.00 for new tires (I spent $1700) and I kept the vehicle. My point is this they lied about the frame having rust, lied about the condition of the tires, and if it passed their safety inspection, as I was told, then they have no business selling cars! I also checked the air filter and cabin filter and they were horrible! They had not been changed in very long time, probably the worse I’ve ever seen! I would not trust anything this dealership says. Buyer beware! Horrible place! See pics for a rust free frame, safe tires, and the cabin air filter the regular air filter wasn’t much better but they passed Classic Cadillacs safety inspection? Really??”