
Google Customer Reviews
Jonathan Stokes
Nov 1, 2025
Rating:
“Purchased a 2025 Q5 from Kevin and the experience from start to finish was amazing! He made everything easy and the whole process was quick. They gave me fair value on my trade and made my very first Audi purchase a great experience. I highly recommend Kevin and this dealership if you are in the market for a new/used Audi!”
Sherri Perry
Oct 25, 2025
Rating:
“I just leased my 3rd Q5 and absolutely LOVE the new 2025 model!!!! Their service is literally unparalleled! From sales (ask for David at Audi Mentor,!) to service I have only had amazing customer service!”
Chad Patete
Oct 24, 2025
Rating:
“I recently purchased a new car from Audi of Mentor, and unfortunately, it was totaled in an accident shortly after. What could have been a stressful experience turned into an incredibly smooth and positive one, all thanks to the amazing team there.
Kevin, my salesman, went above and beyond to make sure I was completely taken care of. He handled everything with professionalism, empathy, and genuine care. He worked tirelessly to find the perfect replacement vehicle and made the entire process effortless for me. His dedication and attention to detail truly set him apart.
Pat, from the service department, was absolutely phenomenal. He was professional, thorough, and ensured every aspect of my new car was perfect before I drove it off the lot. From start to finish, his communication and commitment to customer satisfaction were top-tier.
Even the window tinting service was flawless- the quality and craftsmanship exceeded my expectations.
Audi of Mentor has earned my full trust and continued business. Thank you, Kevin and Pat, for turning an unfortunate situation into an exceptional experience. You both represent everything a luxury brand should stand for: integrity, care, and excellence.”
Santosha Solomon
Sep 29, 2025
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“I felt as though this was a personal journey I went on. When I sent a message about the vehicle, Kevin responded with a video and made it very personal by calling me by name and showing me the vehicle.
I had a very personal and positive experience with Kevin. From the start, he made the process easy by responding personally and addressing my questions. At the appointment, he met me in the parking lot, listened to my situation, and offered a test drive on both the highway and residential areas. The transition into the office was smooth, and he continued to provide clarity when I had follow-up questions. Kevin’s professionalism, kindness, and understanding made the entire experience seamless and stress-free.”
Teagan Thompson
Sep 26, 2025
Rating:
“We were out of state and found the perfect SQ5 here! The salesman David was very nice to work with. He described details, sent videos, and checked in consistently to make sure our experience was smooth! The car was detailed to the tens before we picked it up which was a nice touch! We would highly recommend!”