Cadillac of Memphis

“My mother started a lease program about two years ago. She was upfront with her salesman in letting him know she would definitely need more than twelve thousand miles per year. Recently she was contacted by a salesman saying she was way over her mileage and that she should come in so they could put her in something new full out purchase. We'll after sitting all day at the lot she was given the run around and basically nothing was done. She has to turn this vehicle in at the beginning of August with all kind of extra exuberant fees tacked on the lease that no one could possibly pay. This is bad business please don't do business with this dealership, My mother deserves better. She is a front line nurse who puts others first and this situation is horrible. Lueberta Franklin deserves better!!!”

“I want to give a special shout out to the entire sales team at Cadillac of Memphis and a special thanks to my sales associate Keith Dial. He was absolutely fantastic and made sure that me and my wife were taken care of. He did such a great Job, I came to get one car left with two !!”

“From the moment we walked in, our Cadillac purchase experience was exceptional. This is the third Cadillac I have purchased, and once again, the entire team exceeded my expectations. They were professional, welcoming, and truly made us feel like family rather than just another customer. Keith Dial took the time to get to know us and thoroughly walk us through all the vehicle’s features and bells and whistles. He was patient, especially when it was time for me to take the CT4 for a test drive 😊; knowledgeable; and incredibly helpful—especially when it came to setting up OnStar and pairing our Bluetooth, making sure everything was ready before we left. I am a little partial to Keith because we have worked with him on all of our Cadillac purchases. The finance manager, AJ, was outstanding—super personable, great smile, clear, and efficient. He made the process smooth and stress-free while taking the time to answer all our questions. The general manager, Tyler Field, was equally impressive. He was professional and approachable, and he took the time to speak with us personally and share some background on the vehicle, which really showed how much they value their customers. Overall, this was a first-class experience from start to finish. We couldn’t be happier with our Cadillac and highly recommend this dealership to anyone looking for a professional, personal, and genuinely caring team.”

“I flew to Memphis to purchase my Cadillac Escalade and drove 13 hours home. If you’re shopping for a Cadillac, go see the man himself—Keith Dial. It’s hard to find a good, honest, and hardworking car salesman, but he’s the guy. Keith has over 25 years in the business, don’t ask for anyone else!”

“I am very pleased with each purchase made from Cadillac of Memphis. Keith Dial is very professional. On each occasion he has delivered beyond my expectation. Thank you Keith for making every experience pleasurable.”