Orleans Ford Mercury Inc

4.7 Google
Open Today:

9:00 AM - 7:00 PM

Google Customer Reviews

Stacy Lord

Oct 17, 2025

Rating:

Buying a vehicle at Orleans Ford has been easy and enjoyable! Bought my first one from them almost 2 years ago. Tried to trade in recently while out of state and got such a run around… Came back home and straight back to Orleans and had a deal made within an hour with zero hassle!

Steven Schreiber

Sep 7, 2025

Rating:

Good buying experience. We enjoyed Sam as our salesperson. Had our first experience with the service department. They were very professional and repaired the vehicle quickly. This is our fifth vehicle purchased from this group and I won't hesitate to buy from them again. They have a large selection of great vehicles.

Yaroslav Smikh

Jul 25, 2025

Rating:

Absolutely not a good experience. Felt like I was in a dealership of old, where you’re told one thing but then they do something else. Have issues with the truck right out of the gate… took few days of contacting them to even get a response and even then was just told to call service. So far I like the truck but the purchasing experience had definitely been less than great. If anything changes I’ll update the review but as it stands I will not set foot in that dealership again.

Emily BLACKBURN

Jul 8, 2025

Rating:

Best car buying experience I can remember and I have had many. Tanner responded quickly to my inquiry about a truck I saw on line. Worked with me to set up a test drive, even when he was unavailable. When I arrived I was well taken care of by Sam. Everyone was relaxed (as opposed to feeling pressured) but professional. As a 70 plus female, without a man to "handle things for me" I felt respected. I got exactly the vehicle I wanted (AWD Maverick hybrid) with the payments I wanted. Thank you so much Orleans Ford!

Mark Roberts

May 7, 2025

Rating:

Great experience dealing with Orleans Ford and especially our sales consultant Tanner. We found the car we wanted but it was 700 miles away and Tanner went above and beyond and handled everything from sending photos, to getting us the paperwork to helping with shipping and Joni in finance was great to work with as well. We had a little snafu with the shipping but Tanner and his sales manager were quick to get it resolved. If you’re in the market for a vehicle definitely give these guys a call and ask for Tanner. We are very happy with our purchase.