CarMax Mechanicsburg

“My husband and I both traded in our cars and got new ones at the same time. Our sales rep was Jakqueline. She handled it all so well, we were really happy to have met her! We would highly recommend her!”

“If I could give 0 stars I would. Stay far away from this place. I made the mistake of purchasing 2 vehicles from this location. 1st vehicle I bought became non road worthy within less than 6 months of owning it. Then they dragged their feet to get me into another vehicle. Then I referred a family member to them which purchased a vehicle from them and a month later that vehicle needed new tires brakes and a battery. You would think I would have learned my lesson. Nope I went in with being prequalified and then all the excuses came on how I have to trade in my vehicle that I just bought from them less then 6 months prior to make the deal work. Really so you want me to trade in my vehicle that was just purchased less 6 months ago which I would be upside down in then transfer the negative equity over to a new loan and double the monthly payment and down payment. This place is a joke and from this point forward I wouldn’t even refer them to my worst enemy. Stay far away!!!!”

“Outstanding car buying experience! Two weeks ago, we purchased a car from this CarMax. We worked with Jarrett, who we highly recommend. He worked closely with us for a few weeks to find the car we wanted, and he quickly and efficiently processed our sale and paperwork. Jarrett made it so easy. He is highly knowledgeable, professional, and very friendly. He was also very quick to respond to all communications. We're going back to Jarrett and this CarMax the next time we need a car.”

“One of the best car buying experience I've ever had. Had 2 cars lined up to test drive and ready when we got there. Sat down talked numbers. We were out of there with a new car in less then 3 hrs. Thank you Mason on making this stressful process such a breeze.”

“Amazing Experience with CarMax in Mechanicsburg! I recently brought my car to CarMax because the paint was starting to peel and fall off. I was of course concerned since it had been less than a year since I purchased it. From start to finish, their team was absolutely incredible! They were helpful, professional, and extremely diligent in making sure my car was properly inspected and repaired. To my surprise, not only did they fully cover the cost of the repair, but they also went above and beyond by addressing a few additional issues I hadn’t even noticed. They ended up repainting the entire car! The paint job is flawless!! My car looks better now than the day I bought it. The customer service and attention to detail were truly outstanding. A huge thank you to the CarMax team in Mechanicsburg for their exceptional support and commitment to customer satisfaction. I will absolutely continue to recommend CarMax to friends, family, and anyone looking for a dealership that truly cares about their customers! Ps. This is my second car through CarMax!”