Thornton Chevrolet Inc

“Ask for Matthew Nazmack! I couldn’t have been any happier with my experience trading in and financing a used Suburban. I live in Western New York and emailed Matt initially. We were able to run ballpark numbers through email before making the long trip. He was reasonable, polite, informative, and went out of his way to help make the paperwork process easier. He also was able to answer all of my questions. I also highly respect that Matt didn’t push me to make a big decision immediately. All of the sales staff were very nice too and didn’t make you feel rushed out the door. This truly was a family owned experience. I will be returning in the future.”

“Doug, Dwayne, and Matt were awesome to work with and this was the smoothest vehicle purchase I've ever done. Everything was ready to go on arrival at the dealership and I was in and out in just a little over 1 hour.”

“I recently bought a truck from Manchester Thornton and it ended up being a smooth and awesome experience. My salesman was Devan Musser and he made the experience quick and painless. My work schedule is almost the same hours as Thornton I was able to do a couple things from work and when it came to doing the paperwork they had everything ready to go for me and just had a lot of cursive to practice with signing all my forms lol. I honestly left feeling like I got a good deal and didn’t get screwed which is a first. I defiantly would shop here again and recommend this car dealership to anyone looking for a new vehicle.”

“I worked with Devon. This young man was not pushy, and worked with us throughout the entire process. They gave me alittle mote for my trade in than I expected. He also worked a great deal for me on the truck, that I asked for. On the way home in the new truck, we noticed a shake in the steering wheel that wasn't there during the test drive. I called right away and he said they will take care of it on Monday, since it was the end of day sat. We will see how quick they get this problem solved. The sales process was great, but i will post again on the service and how thorton will handle this. When a person spends 50,000 I would expect a great running truck for a while, not to find a problem before you get home on the first day About a week later writing this review. The service department called first. Thing Monday morning, to get the truck fixed. The Sunday after the purchase i figured out the vibration was normal. One of the fancy bells and whistles the truck has on it. All in all I would buy another truck from thorton.”

“Good experience with this dealer when purchasing my new Tesla! I called on my way home from work to check out the vehicle and DeWayne gave me the out the door price over the phone. He was extremely attentive. A few minutes later I arrived at the dealer and was introduced to Matt who took me along for most of my car buying process. Other team members were also friendly and allowed little barging on my vehicle. (Worth a shot) I later found out the car worth via car fax was less than the asking price so I was reluctant I had negotiated earlier. I feel like my model year could have made financial team a little more understanding but no hate in the car game. They’re an honest bunch. I was made aware of stipulations, warranty, and return policies. I did start to hear what I assumed to be axel related about 5 days after purchase. I went back to Thornton and expressed my worries. Team members made me an appointment for the following week to examine the vehicle. Speedy, no hassle, fair, honest. I was made aware a different location in Dover is unpleasant and uses discriminatory practices. NOT THIS LOCATION!! I was treated with much respect at this specific dealer! Dewayne even got me a bow for pictures with my new EV!”