
Google Customer Reviews
Tony Dip
Feb 7, 2026
Rating:
“Kash runs a great car business and he and Phul took care of my new car purchase with top care and customer service. It was the only time I've ever felt like hanging out awhile at a car dealership. Everything was orderly and professional and they wrapped up everyone quickly - no hard sell...just great customer service. The finance team also got a full 1% lower on all of my pre-approved car loans so I went with dealer financing. Give Kash at Koons a shot as he is the magic man of dealerships.”
Apryl Harris
Feb 5, 2026
Rating:
“I LOVE Joyce Koons Buick GMC! They always take exceptional care of me and my Buicks. A huge thank you to Delanta, Riya, John, and Jeff — you all have been a true God-send!
Even though I live closer to another dealership, I wouldn’t dream of taking my car anywhere else or buying from another location. Your customer service is always top-notch, and I truly appreciate the consistency, care, and professionalism every time I visit.
Thank you so much! You’ve earned a loyal customer for life. 💚🚗”
DCJ DCJ
Feb 3, 2026
Rating:
“I’m not usually the type to leave reviews for car dealerships, but this experience truly deserves one—especially thanks to Matt Ley. From the moment I walked through the door to the time we signed the paperwork, Matt was nothing but honest, professional, and respectful. He never pressured me and made the entire process smooth and stress-free.
I’ve purchased many cars over the years, and I can confidently say this was one of the best experiences I’ve ever had. Matt’s knowledge and the way he treated me made all the difference. Because of that, Joyce Koons Buick GMC will be the first place I visit every time I’m in the market for a car.
Joyce Koons Buick GMC located at 10660 Automotive Dr, Manassas, delivered one of the best dealership experiences I’ve ever had. Everyone was friendly, welcoming, and professional.
I will definitely be coming back—and I highly recommend this dealership to anyone looking for a great car-buying experience.”
Sridhar Konkala
Nov 20, 2025
Rating:
“I recently purchased a 2026 GMC Yukon XL AT4 Ultimate from Joyce Koons Buick GMC. After submitting my request online, I received a call from Steve Hughes, and I must say — he is an excellent sales manager.
Steve provided me with a very competitive offer, better than quotes I received from other states, and he handled the entire process quickly and professionally. He immediately connected me with the finance team, and they also completed the process very fast and smoothly.
I flew to Virginia to pick up the vehicle, and the delivery experience was outstanding. The entire team was professional, friendly, and efficient.
I highly recommend Joyce Koons Buick GMC, especially working with Steve Hughes. Great people, great service, and a great buying experience!”
Antony Tafadzwa
May 7, 2025
Rating:
“In my recent vehicle purchase from Joyce Koons, I couldn’t be more satisfied with the entire experience. I can’t resist the temptation of name dropping:
Sahid, my sales representative, was outstanding. His extensive knowledge of the car’s features and the buying process made everything seamless and informative. He patiently addressed all my questions and ensured I felt confident in my decision.
A special thanks to Bob for creating such a welcoming and comfortable environment. His professionalism and attentiveness truly enhanced the overall experience.
I’d highly recommend Joyce Koons to anyone in the market for a new vehicle. Their team goes above and beyond to ensure customer satisfaction.”