Madison Cadillac

4.6 Google
Open Today:

9:00 AM - 7:00 PM

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Google Customer Reviews

M T

Mar 2, 2026

Rating:

Great service. Efficient process. Friendly and hospitable staff. A great place to touch down and do office work while waiting for service to be completed. I drive 45 mins to use their service because the experience is exceptional!

Ethan Royce

Feb 26, 2026

Rating:

Called the parts department to try to get a part number for a part on my vehicle and the rep stated "We don't give out parts numbers per our policy for people to buy 3rd party." Called a different Cadillac dealer, gave me the part number no problem. Cadillac of Madison is only looking for your money and they don't truly care about helping you service your vehicle. Certified stealership in all senses, support your independent mechanics in the area rather than this cesspool.

Dustin Hoverson

Feb 22, 2026

Rating:

Bought my first Cadillac yesterday. In and out in 2.5 hours. This dealership and staff were excellent. I have bought so many cars and delt with so many dealerships in my life that I've seen and experienced it all. Good and bad. This group of representatives were the most professional, straight forward, reasonable and polite people I've ever bought a car from. Up front pricing with absolutely zero and I mean ZERO pushing on anything I didn't want or need. Cadillac in Madison surprised me. Well done gentleman.

Melissa Blenker

Jan 23, 2026

Rating:

You have a great service team with awesome customer service. I was in town from far away, trying to head home on the coldest day of the year, of course. All of my tire pressure notices were going off and I came in and your team took care of it immediately and helped me get back on the road to get home. Thank you so much!

Kimberlin Payne

Oct 10, 2025

Rating:

We have had several great experiences working with Bergstrom Cadillac, both buying/ trading and service work. Most recently, we purchased a Yukon Denali XL with the expert care of Peyton A. We stopped in briefly on a Saturday between kids’ sports games to look at the vehicle and get a feel for the size and interior. He was respectful of our time, quick to help, and didn’t put on any unnecessary pressure. We returned the following week for a test drive. The vehicle was clean and ready to go; he toured all of the amenities, and explained additional features on the drive. Peyton was an excellent communicator, addressed all of our concerns, and made sure every detail was taken care of. Thanks to Peyton & the team for the great experience!