Butler Toyota

“A car buying experience doesn’t have to be an uncomfortable one, just as long as you have the right people taking care of you. From start to finish, JD went above and beyond in all capacities! He didn’t short us on our trade, gave us a full and in depth overview of our new 4Runner, and negotiated a reasonable monthly payment in less than an hour. He brought our dream car to fruition and we couldn’t be happier! Also, if you’re looking for an Internet sales genius, Isaiah is your guy! THANK YOU, JD & ISAIAH! 🙏🏼”

“5 star service from Hello to drive new vehicle out was exceptional ...highly recommend....Michael Gillen sales Professional greeted me and worked hard and quickly to find the perfect truck, had it delivered and waiting for me 2 days later. Test drive and appraisal for my trade was quickly done. Sat down to discuss my needs and wants. Michael listened and acted on my behalf. Troy Stephen's Sr. Worked hard to meet my financial position and discussed my options. We quickly agreed on a price and actions were taken by Troy Stephen's Sr. to get my paperwork in order. Michael Gillen never left my side and helped assure me the entire time. All questions and concern s were addressed to my satisfaction. Troy Stephen's Sr. guided me thru the paperwork, explaining all throughly. Handshakes from Troy and Michael and out the door in my new 2026 Toyota Tundra 4 WD. TOTAL TIME FROM START TO FINISH WAS 2.5 HOURS. WOW... Smooth process with Professional, Courteous, Knowledgeable, Trained, Friendly, staff made this experience very pleasant, quick, and stress free. My best truck buying experience at 70 years old. Just in time for Christmas...Ho Ho Ho, Merry Christmas. Thanks Michael Gillen, and Troy Stephen's Sr.”

“Gifferd Lee at Butler Toyota was an excellent salesman. From the moment I pulled on the lot, Gifferd went above and beyond to make sure I got the car I wanted at a reasonable price. I am in love with my 2026 Grand Highlander and the car shopping experience at Butler Toyota was super easy and enjoyable. This is the second car my family has bought from Butler Toyota. From Gifferd, to the sales manager, to Robert in finance; everyone was excellent to work with and ensured the customer got what they wanted.”

“Overall great experience! I must confess Jerremy upsold the hell out of me… but I’m glad he did! Went in looking at the used selection and ended up driving off the lot with a BEAUTIFUL 2026 Camry and I’m in love with it. The financing was easy and streamlined. Will definitely come back when we’re ready to upgrade my wife’s car!”

“Since the Grand Highlander Limited was released in 2023, we had been eagerly anticipating this purchase, though we were dreading the typical car-buying process. After disappointing experiences with other dealerships, we discovered Butler Toyota of Macon and Craig Rakin, who completely changed our perspective. Despite the four-hour drive, Craig’s exceptional service and the unbeatable deal made it well worth the trip. Craig was engaging, friendly, humorous, and highly responsive via text, email, and phone. He patiently addressed our many questions and concerns, demonstrating extensive knowledge of the Grand Highlander Limited, particularly its advanced technology features. No question went unanswered, and he took the time to explain each feature clearly—sometimes more than once. After the purchase, Craig encouraged us to reach out with any future questions, saying, “Call me anytime!” Thanks to his thoroughness, we haven’t needed to yet. We absolutely love our New Grand Highlander Limited! We wholeheartedly thank Butler Toyota and Craig Rakin for a seamless and positive buying experience. When it’s time to replace our Avalon, we’ll return to Butler Toyota and Craig without hesitation. See you in the future!”