
Google Customer Reviews
bonnie cansino
Dec 20, 2025
Rating:
βThank you Premier Auto of Lubbock and my husband for making my 50th Christmas feel extra special! Vic is like family and has always done his best to take care of my family, he is the best!β
Amy Hiddenshoes
Aug 3, 2025
Rating:
βIt was absolutely the easiest car buying experience of my life. I may never purchase another vehicle in New Mexico again. The whole process was a done deal in about 2 hours, all from my couch on a Saturday afternoon. My salesman was Eric E. And he was perfect! He answered all my questions and helped make the purchase SO easy!
Really great dealership! Everything was laid out for me with clear descriptions, they gave me all my options with absolutely no pressure. I really appreciate these guys. πβ
Rod Allison
Aug 1, 2025
Rating:
βGreat service fast responses to questions. Took care of all the negotiations through text and email.
Once happy with the price I went to the dealer and inspected the vehicle and was well pleased that it was as advertised, actually better than I expected.
Very pleased with the finance manager and quick paperwork flow. Highly recommended Premier Autos of Lubbock!!!β
ethan morte
Jul 21, 2025
Rating:
βMy wife and I had been on the lookout for a gently used Honda Odyssey, and we found this absolutely beauty on FB Marketplace. We messaged Johnny Baily over at Premiere and set up an appointment and within hours we were test driving it on the open road. It was exactly like the pictures, drove great and we instantly knew it was our car! J. Baily answered every question we had and was just fantastic to deal with throughout the whole process. We had the deal done within an hour and the whole process was seamless and extremely professional. Highly recommend Premier Autos of Lubbock and canβt say enough good things!β
Richard Winter
Apr 15, 2025
Rating:
βAll car dealers advertise their commitment to customer service, but only a few really achieve that goal. My experience with Premier Autos of Lubbock was exceptional.
I live in Georgia and was looking for an Audi S8. Premier Autos of Lubbock had one in the color I was looking for at a reasonable price. It is a big risk to travel 1080 miles to trade in a car. You and the dealer have to be totally honest with the conditions of respective cars and be willing to make a deal based on that trust.
I gave them the description, pictures and videos they requested of my car and we were able to strike a mutually agreeable deal over the phone with Nick, a sales manager.
After a day and a half of hard travel, we arrived at the dealership on Sat. afternoon.
The S8 was ready for us in the showroom. Washed, filled with gas, and ready for an extensive test drive with Brentley, our salesperson. It was everything I expected, and by the time we returned to the dealership, they were fine with my trade-in as well.
Advancing to the finance office, everything was again exactly as agreed to. Bailey carefully explained everything ensuring our satisfaction to the last detail. We even purchased an extended service contract that was agreed to in advance.
Then, after the sale, Jessica worked diligently to ensure that all the paperwork went through and got to GA before the 30 day requirement, otherwise we would have had to pay penalties.
Every step of the way, we were honest with them, and they were with us.
It is a pleasure to find such a Five Star dealership and I wouldn't hesitate to do business with them again.
Thank you Nick, Brentley, Bailey, and Jessica for such a wonderful experience.
Richard Winter
Update: 2 months later, still loving the S8.β