Gene Messer Ford

“I can't stand purchasing vehicles, but I have to say this was the smoothest, easiest process I've ever been through. Cass was amazing as a sales associate, she was super easy to deal with, crazy responsive, and wasn't pushy whatsoever. I highly recommend Gene Messer to anyone looking!”

“The dealership was a typical nice Ford dealership. Very clean with very nice show room floor vehicles. Oscar from used cars and Alejandro from finance were both excellent in helping us acquire the truck that we were after. Oscar was willing to negotiate the price with the dealership after some issues with the truck were found and Alejandro made sure that I received excellent financing through the dealership and that the process was as painless as possible. Very happy with how easy the whole process was and how my wife was able to stay at home in Nebraska while I came to Lubbock to sign and pick up the truck.”

“David, and team at Gene Messer Service, were amazing!!! My daughter’s car was towed there, needed a repair associated with a recall, and it was (dare I say!) the most positive interaction I’ve ever had with a dealership or service center!!! David was especially kind, attentive, and communicative - it made being five hours away from my daughter less stressful to know her car was in good and capable hands! I can’t thank them enough!!! 💙”

“After a month of a brand new vehicle (5k miles) being in service for 30 days, it was returned damaged. Driver side passenger door, rim and taillight damaged. The center console that had to be removed to replace the part was damaged. Ripped apart, torn and just left like this and retuned to me.”

“We traded a Volvo XC90 on the Subaru Ascent touring we bought from Gene Messer Lincoln in Lubbock. Must say, one of the smoothest and time efficient transactions we’ve done in a long time. Steve Zionts, our salesman did a great job and so too our Finance manager, Alejandro Nevarez did an awesome job. I can highly recommend these guys.”